My 'Sent Mail' is always empty. Cannot check who I sent emails to. Why?
The most probable cause would be something in your settings for your web-mail, if that is what you're using, or in the configuration of your email client (e.g. Outlook). Another possibility is security software on your computer automatically clearing your sent folder or the equivalent security setting in web-mail doing the same.
If it's web-mail which you're using then the solution should be fairly simple, at least in terms of where you'll have to hunt and peck for the change in your web-mail configuration. You'll want to start with the help or support section of whatever web-mail service you're using, and probably you'll want to start with the FAQs first and run a search through them.
If you're using an email client on your computer, you'll first want to determine which protocol you're using: IMAP or POP3. IMAP leaves the email you receive on the server, whereas POP3 moves the emails you receive from the server to your computer.
IMAP shouldn't cause you any quirky problems with your sent mail folder, aside from the independent security software I mentioned earlier or explicit settings in your email client.
With the other protocol, POP3, your client is downloading all of your emails and not leaving copies on the server. It is possible that your sent folder is empty, in this scenario, if your email client is looking at the server's sent folder and not your client's sent folder. Hopefully something of this helps you solve your problem.
Apr 07, 2014 |
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