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Rebooting a toshiba equium laptop

My daughter's laptop is saying that it is full of viruses and we would like to reboot the computer back to it's original state. can we do this and how?

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  • suekay121 Oct 21, 2008

    I was looking for advice on how to clean the computer as we can't log in. Do I need to buy a disc to do this? If so,can you advise what I need to buy. Hope you ca help. Thanks again,Susan

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First thing to do here since the computer has a lot of virus is to clean the computer if you can still oig in to the computer better install some good anti virus and anti malware software like Avast and Malwarebytes that can clean the computer systme for virus and malware and that should fix the problem. But if you cannot log in to teh computer the next thing you can do here is to format the computer so it will be clean and reinstall everything back...

Posted on Oct 20, 2008

  • Mark Gil
    Mark Gil Oct 21, 2008

    Since you cannot log in anymopre to the computer you need to buy a Windows XP installation CD so you can go ahead and clean the entire computer and it will be fressh with no virus, trojan and other harmful things...



    Don't forget to rate the solution FIXYA thank you................

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