Question about Gateway 400SD4 Notebook

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Broken dc jack on gateway 400sd4, need to disassemble

My fiancee dropped the laptop while the ac/dc adapter was plugged in. When she picked it up the battery power was running and the adapter would no longer work. I need to know how to disassemble the notebook so that I can reach the dc jack? I removed all screws and got the front part of the notebook loose but could not disconnect it from the back by the dc jack.

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  • jlchristi Aug 05, 2008

    I have the same problem as above.

  • bisenius7 Sep 10, 2008

    my computer has issues with the dc jack. This was not from neglect just typical wear as it is 5 years old. The repair person soddered something to make it functional but that only lasted for a short time. He said there was not a fix for it and the computer was junk. What do you say? Thanks Chelle

  • rzepco Nov 20, 2008

    I have the same problem

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You can download a .pdf service manual from here: http://www.eserviceinfo.com/fulltext.php?search_ft=400sd4 It is a multi-part download so make sure you get all four parts to the manual before you try to open it. (if you need WinRAR to unzip the files you can get a demo at download.com) The service manual has instructions and photos on how to disassemble your laptop. Good Luck, El Duderino

Posted on Nov 16, 2006

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If you're out of warranty, somebody has to open the Laptop and replace the part. The dc-jack replacement part is available on ebay. Here's a repair guide on how to disassemble a Laptop. Maybe a tech savy friend can do it for you. If you want to pay to have somebody do it for you there are third party Laptop Repair Services.

Posted on Aug 17, 2010

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For the most part now a days it would be considered junk with the price of computers. There are a few different fixes that can be done but unless you are really good at fixing computers yourself or can find some one cheap it will probablly cost a couple of hundred dollars to fix the jack issue. Either a new mother boad would need to be put into the computer or you can have the part or a new part resoldered on to the existing motherboard which will be a little cheaper but not by much. Good luck and I hope this helped

Posted on Dec 17, 2008

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Posted on Jan 02, 2017

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1 Answer

How to replace charging port


Gateway Nv57h73u notebook jack issue check:
1) more common issue is changer ( ac adapter) DC core broken inside, please change a adapter to fix. also you can repair adapter DC core wire. if still no charging that could be DC jack issue inside notebook.
2) disassembly keyboard and top cover of your laptop looking for a wire it connect to the DC jack, check is the wire broken close to the jack soldering pot. you can soldering it to fix, or other issue is jack damaged, you can order and change the DC jack with wire easily, the parts see picture
25249807-qnnrflh5vrogzxd0ybnxoppb-1-0.jpg

Oct 20, 2014 | Gateway Nv57h73u With Autodesk Maya...

1 Answer

Gateway id49c notebook power issues


http://support.gateway.com/s/notebook/2010/gateway/id/id49C/ID49Cnv.shtml

1) Test the AC adapter (Charger) first.

http://www.itsbattery.com/gateway-ac-adapter/Gateway-ID49C-AC-Adapter.html

Test with a multimeter.
(An economical multimeter can be purchased for as little as $5 to $12. Available in a multitude of stores. An auto parts store is but one example. Checkout aisles of major discount stores, may have them on the rack)

Function knob set to DC Voltage.
(If just a symbol the symbol is a dotted line over a solid line)
If more than one DC Voltage scale set it to the 0 - 50 Volt scale.

Positive (Red) probe lead of multimeter goes to the Center Hole, of the plug end that plugs into the laptop.
Negative (Black) probe lead touches the cylindrical metal shell, on the outside of the plug end.

You should be reading 19 Volts DC.

Also have an assistant gently wiggle the cable from AC adapter to laptop, and power cable to AC adapter (Charger)
Fluctuation in the reading means you have broken wires.

AC adapter checks out OK?

2) DC Power Jack:

The DC Power Jack is the jack on the laptop, that you plug the AC adapter (Charger) into. (DC_IN)

Battery removed, (And AC adapter, 'natch), use a No.2 pencil, and with the eraser, gently see if you can move the Center Pin around.
ANY perceptible movement means damage to the DC Power Jack, and replacement.

3) AC adapter and DC Power Jack checks out?

Problems with the Power MOSFETs used in the power section, on the motherboard, or possibly Ceramic Capacitor failure.
(Multi-Layer Ceramic Capacitor, and they are Surface Mount Devices)

Using the HP Pavilion dv6000 series, and Pavilion dv9000 series of Notebook PC's, as an example,

http://mayohardware.blogspot.com/2010/04/important-parts-on-dv6000-and-dv9000.html

Looking down at the second photo with the Alpha and Omega Semiconductor - AO4407 - Power MOSFET circled in Yellow, look at the small rectangular shaped object to it's Right. Has a wide dark band on it.

This is a Ceramic Capacitor.
There is one above it of the same size, one above that one, and one to the right of the top one.
If any one of these, or the Power MOSFETs are blistered, blackened, or bubbled, they need to be replaced.

Due to issues that could arise by replacing, and having more components be bad, or go bad; the logical choice by most tech's is to simply replace the motherboard.
(Also puts more dinero in their pockets)

[ Your user name reminds me of Hee-Haw. "If it wasn't for bad luck I wouldn't have any at all." Lol!

Hey...........it's going to get BETTER! ]

For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 16, 2012 | Gateway mb.wq502.001 - Id49c Intel Laptop...

1 Answer

Gateway kav60 not charging. i have to wiggle the cord and sometimes it refuses to charge.


I guess you've got a broken laptop power dc jack or power cable.


Symptoms of a broken Laptop DC power jack:


- The laptop only operates when you hold the DC power plug in a certain direction (DC jack is broken or loose).
- The laptop only runs on battery power (no power is getting through the DC jack).
- The laptop gets no power at all.
- The laptop will not charge the battery.
- The laptop switches from AC power to battery power intermittently due to a loose or broken power jack.
- The laptop suddenly shuts off.
- The DC jack may feel loose.
- Sparks come out of the back of the laptop when you insert the power plug into the DC jack.

Apr 21, 2011 | Lifetime Gateway KAV60 Replacement Laptop...

1 Answer

I have ac adapter plugged into the wall, and into the computer, the charge pack light is green, the battery is in the computer and the computer won't turn on at all


You probably have a bad or loose DC jack on the laptop:



Problem symptoms:

  1. Laptop randomly shuts down without any warning.
  2. Power LED and battery charge LED start flickering when you wiggle the power cord or the AC adapter tip on the back or your laptop.
  3. The battery will not get charged.
  4. When you plug AC adapter, the laptop appears to be dead and there is no LED activity at all (DC-IN jack on the system board is broken).


http://www.insidemylaptop.com/laptop-dc-power-jack-repair-techniques/


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Nov 30, 2010 | Gateway SL1450-30145063 Notebook

3 Answers

Advent N270 netbook will not charge. Orange light comes on initially then goes off. Also when I wiggle the plug into the laptop the light flashes on and intermittently.


It sounds like either a bad connection on the motherboard or a broken wire in the adapter making intermittent connection.

1. With the power adapter disconnected, do you have a power light? This would indicate the adapter is good and the plug is questionable.

2. Check your power adapter output with a multi-meter.(be sure to wiggle the wires around) If the power fluctuates, replace the plug.

3. If the power is solid, replace the motherboard connector.

Nov 22, 2010 | Intel Computers & Internet

1 Answer

Laptop won't power on with ac adapter or battery


Could be a combination of things.

1) Battery is low. Not enough power to turn the laptop on.
Caused by;

2) AC adapter has a plug on the end of the cable. The plug plugs into a DC Power Jack on the laptop.

The DC Power Jack is bad.

2a) The DC Power Jack has a bad connection to the motherboard, (Cracked solder joints), and/or the jack itself is bad.

2b) Center Pin is loose in the jack's mount.
The back of the Center Pin where it mounts has become loose.

2c) The plastic body of the jack, which composes the jack's case, is cracked. This allows movement of the Center Pin.

2b, and 2c cause a bad connection with the AC adapter plug.

No charge to the Battery, no power to the laptop.

http://www.laptopjacks.com/view_part/For-Gateway-MX6920-DC-Power-Jack-GW51425.html

[ If this is the case the DC Power Jack needs to be resoldered to the motherboard. The cracked solder joints need to be re-melted, (Reflowed)
Entire laptop needs to be disassembled down to the bare motherboard in your hand.
(No Processor, Ram Memory, or any adapter cards mounted to the motherboard. Nada)

OR,
The DC Power jack needs to be replaced.
This entails disassembling the entire laptop, down to just the motherboard in your hand. (Same as above)

The old DC Power Jack is de-soldered, and a new one soldered in place.

Very FEW computer repair shops have the necessary skill level.
They just want to replace the entire motherboard.
IF one is available.
More Ka-Ching for them also. ]

3) The AC adapter is bad.
Not providing power to the laptop, to charge the Battery, nor give power to the laptop without the Battery.

AC adapter cord from adapter to plug, which plugs into the laptop, (DC Power Jack), may have a break in it.

May be an intermittent contact provided by wiggling the cord.
If this is the case the wires have stretched, and broken.
Wiggling causes the wires to briefly touch, and make contact.

Where this cord meets the plug itself. A lot of times there is a break in the wires in this area.

Solution is to replace the AC adapter. There are universal AC adapters you can buy, or perhaps Gateway still has some for sale.
(Ka-Ching)

Oct 21, 2010 | Gateway MX6920 Notebook

5 Answers

MY GATEWAY LAPTOP NO LONGER RECEIVES POWER.


Motherboard or harddrive? I'm betting it's more towards the motherboard. The DC Power Jack to be more specific. This is the port where the AC adapter, (Charger), plug is plugged into.

The DC Power Jack is not much bigger, than the plug for the AC adapter that plugs into it. There are small pin leads that are on the bottom of this jack, and they go through the motherboard, and are soldered to the motherboard.

Accidental bumping of the AC adapter plug, while plugged into the DC Power Jack, can damage the jack. It can break the connections for the adapter plug, and/or can crack the solder joints for those small pin leads.

[Laptops use DC electricity. A flashlight battery, and a laptop battery, are examples of stored DC electricity. DC electricity has two poles. Positive and Negative. The DC Power Jack has two connections. Positive and Negative. {Even if the DC Power Jack has multiple holes in it]

There is also another known problem associated with DC Power Jacks. It may stem from a bad motherboard design.

More to the point, the area where the DC Power Jack mounts on the motherboard. In this design, the DC Power Jack motherboard area, is almost a separate part of the motherboard. It's shaped like a Peninsula. (Think of an island, with one side connected to the mainland)

This peninsula shape, has the tendency to crack away from the main body of the motherboard. Circuit traces are broken.

When the AC adapter plug is setting in a certain position, it presses the two broken halves of the circuit traces together, for a momentary contact. As the AC adapter plug is moved from this position, the circuit trace halves are moved apart, and there is no contact.

(No distribution of electricity from one circuit trace half, to the other circuit trace half. Think of a circuit trace as a very, thin, flat copper wire. When a circuit trace is broken, there is essentially a wire that is broken into two parts)

Solution?
See if the DC Power Jack can be repaired, (Solder joint connections re-soldered), or replaced.
If the DC Power Jack motherboard area is the aforementioned peninsula shape, it may require replacement of the motherboard.

There are very FEW, computer repair shops that have the technical expertise to replace a DC Power Jack. Easy fix is to simply replace the motherboard. (More $$$$$ too)

However, some laptops DO require replacement of the motherboard for this repair.
Bad motherboard design, for the DC Power Jack area on the motherboard.

Re-solder DC Power Jack solder joints? (IF, this is the problem) Average is $50 to $75 (US)
Replace DC Power Jack? Average is $125 to $150. (US)
Replace motherboard? Depends on the Gateway model. Could be $225 to $400 (US)

[Yes, most of the time the cost warrants just replacing the laptop itself, as the cost of replacing, is close to the repair cost)

Just to SHOW you ab average DC Power Jack, and the repair involved of replacing. (Doesn't show you, that the entire laptop needs to be disassembled, down to the bare motherboard in hand)

This is NOT a recommendation to replace the DC Power Jack yourself! It is just for knowledge of what is partially involved. (You can accidentally burn the motherboard when desoldering, or soldering, rendering the motherboard useless)

http://www.laptoprepair101.com/laptop/2007/12/06/dc-power-jack-repair-guide/

Sep 09, 2009 | Computers & Internet

1 Answer

Toshiba plug-in ac adapter LCDlight flashing and wont boot up


It may be that you need a new, (Or good condition used), motherboard. You may not.

The problem could be the DC Power Jack. The DC Power Jack is small, and the body is made of plastic. Sometimes there is a metal shell around the plastic body. (The jack is a rectangular shape, and is just a little larger, than the outside portion of that AC adapter plug!)

This is an example of a DC Power jack for a Toshiba Satellite a215-s5807,
http://www.notebookworks.net/ProductDetails.asp?ProductCode=NBW52-0133

As you know there is a metal pin in the center, and at the back of the round hole, there are flat metal contacts.

Let me explain the construction of a DC Power Jack, and how it's mounted to a motherboard. This all has relevance to the solution.

Your laptop uses DC electricity. (The AC adapter converts AC to DC. Your laptop battery, and a flashlight battery, are examples of stored DC electricity)

DC uses a Positive connection, and a Negative connection. The metal pin in the center is Positive. The flat metal strips at the back are Negative.

That laptop DC Power Jack has metal prongs, that come out of the plastic body. One prong, (Or pin), connects to the Positive metal round pin, in the center of the jack.
There may be one, or two prongs, (Or pins), that come out of the plastic body, and connect to the Negative side of the jack. (Flat metal strips)
These prongs go down through holes in the motherboard, and are soldered on.

With the AC adapter plugged in, an accidental bump on the plug itself, could break the body of the jack, or break solder joints that hold the jack to the motherboard.

AC adapter removed, and battery removed. Use a NON-metallic object, and see if you can make the center pin of the jack move. See if the entire jack itself seems to move.
A.If the center pin moves, you have a broken DC Power Jack.
B.If the entire jack moves, you have cracked solder joints. (Broken)

Replacement of the DC Power Jack for A.
Re-solder the solder joint/s for B.

Cost of replacing a jack at a reputable computer repair shop? $90 to $150
Cost of re-soldering solder joints? $50 to $90
Cost of replacing the motherboard?
$250 on up.

If you are a skilled person with the correct tools, it is feasible for you to replace the jack, or re-solder the solder joints.
It is also feasible that you yourself, could replace the motherboard.

Some laptops have a poor motherboard design, for where the DC Power Jack is mounted to the motherboard.

Crude explanation would be, that the main body of the motherboard is a 1 foot square. Then a 2 inch square comes out of the side of the main body.
The DC Power Jack is mounted to that 2 inch square. From accidental bumping, OR just normal usage of inserting, and removing the AC adapter plug, this 2 inch square can crack away from the main body.
This, of course would require a motherboard replacement.

Disassembly instructions for a Satellite A200 and A205 Series laptops. Very close to the A215 Series,
http://www.irisvista.com/tech/laptops/toshiba-satellite-a205/laptop-disassembly-1.htm

(Don't forget to buy, and use a cheap ESD wrist strap, to prevent static shock to the delicate hardware components, inside your laptop. Average cost is $7)

Aug 04, 2009 | Computers & Internet

3 Answers

Intermittent dc jack connection for Gateway mx3215


Here is how to disassemble Gateway laptop,

Here is replacement DC socket (needs soldering),

Here is DC board (no need soldering, but expensive).

Hope this helps.

Mar 17, 2009 | Gateway MX3215 Notebook

1 Answer

Gateway 400SD4 Power Problem


Faulty Battery.
Get a new one.


If that is not the problem check the ram.

Jul 01, 2008 | Gateway 400SD4 Notebook

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