Question about Epson Stylus Photo R2400 InkJet Printer

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Epson r2400 won't feed paper

Hi-- I have an epson r2400, and it won't feed matte paper in any way. I tried adding the extra piece for matte paper, I tried manual feed, sometimes it grabs the paper but just sends it through, and then I get the same message as always: Paper not loaded correctly.
Anyone have this problem?

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  • bgreenspon Nov 09, 2008

    I have the same problem, whatever paper I use. Every so often, rather rarely, it sends one page through to print beautifully. I can't get it to print, though when I press the paper button, the paper comes through. Other times, the paper may begin as if to print, but the minute it gets taken up (feed), it then comes through blank.

  • Anonymous Jan 21, 2009

    how do you reset the printer?

  • Anonymous Jan 29, 2009

    exactly the same, feed problem, wont take normal paper, have to hand feed many times till it takes it. drives me nuts.

  • Freddie5o Feb 05, 2009

    I have the same problem. How do you reset the printer? The highlighted word "printer" in the answer below takes you to an ad for HPprinters. Not useful for a photographer.

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I had the same problem, then found these instructions for cleaning the feed roller: http://www.museofineart.com/files/RollerCleaningProcedureRev2.pdf I used the paper towel method and it's working fine now with no issues. 

Posted on Mar 06, 2009

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Insert more then one sheet of paper a tthe time and this will solve your problem.

Posted on Feb 02, 2009

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Thanks Lulen,
I had the same problem, and I followed the link for cleaning the rollers and it works! But I think the link has been change. Try this:
http://www.museofineart.com/index.php/technical-support/

Posted on Feb 05, 2014

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You may need to reset the printer

Posted on Nov 17, 2008

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  • If the paper doesn't eject fully, you may have set the wrong paper size. Press the c:\users\home\appdata\local\temp\msohtmlclip1\01\clip_image001.gif Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.

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If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

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