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Re: Tomtom Go 920 failure
The power light only shows that power is getting to the TomTom. It proves nothing else and doesn't even confirm that the internal battery is charging. If you have tried a reset ( by inserting a paper clip into the reset hole at base of your TomTom and that hasn't worked then it's likely you have blown internal components . Usually caused by faulty charger. I hope the reset works ... good luck
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The reset button is a hole at the base of the device, usually right beside the bar codes. Use a straightened paper clip (or something similar), insert into the hole and push it (for 20 seconds). Make sure your device is (well) charged and the charging light is still on (while you're resetting it) ... also remove the SD card before resetting. Then press the Power On/OFF button and hold it down for 5 seconds or more, until the device boots ... (then release)
the battery is probably to low. very common problem with these and many other models...hook it up to your computer via the usb cable for a few hours to get a good charge on it. then press and hold the power button for up to ten seconds.
if that fails, let me know and we can try something else, but this usually works 99% of the time
repair both ...start fresh from start.....do a hard restart on the TomTom...this is located on the last menu of your tomtom...Factory reset...it will erase recent destinations and favorites....but it usually clears the tomtom....Now try to repair both the phone and the tomtom
using TT home check that you still have the symbol you want installed on the TT. I had a similar problem where it would seem to forget what I had choosen on occasion and sometimes I had to use TT home to check and re-install. problem itself seemed to just go away. (Guess it got sick of me telling it LOL)