Question about Tomtom GO 920 GPS Receiver

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Tomtom Go 920 failure

Tomtom working fine, but failed to work at all when switched on. Power light on so that doesn't seem to be the problem.

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  • claudia mack Nov 18, 2008

    The reset worked! Very difficult to find the button, but used a paper clip as suggested. Many thanks!

  • Anonymous Mar 29, 2014

    The headphone jack does not work. I get sound from the unit speaker but when I plug in a headset it does not work. The plug does wiggle while inserted in the headphone outlet.

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  • 158 Answers

The power light only shows that power is getting to the TomTom. It proves nothing else and doesn't even confirm that the internal battery is charging. If you have tried a reset ( by inserting a paper clip into the reset hole at base of your TomTom and that hasn't worked then it's likely you have blown internal components . Usually caused by faulty charger. I hope the reset works ... good luck

Posted on Nov 15, 2008

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1 Answer

My tomtom 920 simply won't turn on, I used it yesterday and it was fine, though it did warn me that the battery is very low. I have charged it for 1hr but it still won't come on. What could be the problem...


The batery is finished, even if you plug it in the cigar lighter and the green light goes on, your TOMTOM will still not work when the batery is dead..get one real cheap on ebay.
Good luck

Apr 21, 2010 | Tomtom GO 920 GPS Receiver

1 Answer

I have a tomtom 920. It is not able to aquire a


Are you INDOORS? GPS do not work indoors. You need to be OUTSIDE.

Also, install TomTom Home in your computer and plug your tomtom to your computer via a USB cable. Update your TomTom and try again

Mar 19, 2010 | Tomtom GO 920 GPS Receiver

2 Answers

The screen is black and green LED lights up - what


the battery is probably to low. very common problem with these and many other models...hook it up to your computer via the usb cable for a few hours to get a good charge on it. then press and hold the power button for up to ten seconds.

if that fails, let me know and we can try something else, but this usually works 99% of the time


bill

Nov 10, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

TomTom will not power on. Green light is lit.


Try holding the reset butoon for 30 seconds.

Jul 28, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

Tomtom 920 bluetooth disabled


repair both ...start fresh from start.....do a hard restart on the TomTom...this is located on the last menu of your tomtom...Factory reset...it will erase recent destinations and favorites....but it usually clears the tomtom....Now try to repair both the phone and the tomtom

May 10, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

Unable to change symbol on tomtom 920 sat navigation.


using TT home check that you still have the symbol you want installed on the TT. I had a similar problem where it would seem to forget what I had choosen on occasion and sometimes I had to use TT home to check and re-install. problem itself seemed to just go away. (Guess it got sick of me telling it LOL)

Feb 02, 2009 | Tomtom GO 920 GPS Receiver

2 Answers

I have a TOMTOM go 920. It was on and just shut down.


Do you have it plugged into a power source?

I would try an alternate plug spot, or using your AC power if you have a plug for it.

If that doesn't work, let me know.

Dec 03, 2008 | Tomtom Go Plus GPS Receiver

2 Answers

TomTom Go 920 fails to connect to Sony Ericsson C902 for internet connection


I phoned tomtom help line, they sent me a download by email which i ran on the tomtom which wipes the flash memory clean. Then did a download of latest tomtom operating system form tomtom Home software. When i tried to setup wireless data connection i couldnt believe how quick and easy it done it and now works amazing fast to find traffic updates in secs !! They told me that if you have used the tomtom with a few phones and changed a lot of settings the flash memory gets full and thats what made it stuggle to connect and was slow. Im so pleased it was driving me mad !! Hope you resolve urs the same. The number is 08451610009 Darren.

Oct 26, 2008 | Tomtom GO 910

1 Answer

Reset mt 920


Hi..

First of all, do a FULL backup with win explorer or similar asap. Oh, did i mention backup? Do it NOW!
Done? Sure...? Great, then you can carry on.... :-)

- It seems you want to do a reset ?:
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

- You can also do a hard reset, but don't see why you should need to, but anyway, here's how to:
  1. Hold reset button pressed for approx 15 sec
  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button
Hope this helps you to achive you goals...

Apr 22, 2008 | Tomtom GO 920 GPS Receiver

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