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Re: drum will not spin
I would check the door switch, if it doesnt recognize trhe door closed it will nnot drain/ or spin for safety reasons
you should here a "clicking" noise while opening and closing the lid, listen closly
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The motor is working, but the mechanism not engaged by the helix so the shaft can not move therefore no agitation or spinning. Motor is designed to turn 2 directions: clockwise and counterclockwise for agitation and spinning. Therefore there are 2 mechanisms to assist these tasks. The drain is control by a separate pump and it is still good also.
The tube has to be out to replace the helix for agitation and a part to engage with the spinning rotation to release the brake so the spinning function can work. These parts are cheap, but the the labor is not. Hope this can help
I would say, there is something holding the inner drum from rotating. Possibly an item of clothing that has slipped between the drums.. When washing only the agitator(pulsator) moves, when spinning, the complete drum rotates as well. Remove obstruction.
It sounds like you have a problem with your spin/agitate motor or gear assembly. The drain is open it works by water pump and by centrifical motion. Opening thr drain duct shouldn't help anything. It really needs to go in to spin cycle to drain water. As far as it not spinning, you can buy replacemnet parts for the spin/agitate motor and gear drive, or belt drive if it is belt driven..
Hello, your problem is not the motor, it is the drum shaft collar or what the tub rests on. It is on the top of the shaft. You need to remove the shell, the plastic collar that rests on top of the drum, the agitator, then the nut that holds the drum down, and then pull the drum out, and then you will see the collar. I know it is hard to get to so I would call a pro for this job unless you think you can do it. The part is cheep it is the labor that will cost you. Thank you
Only one direction seems fine. On some machines there is a solinoid connected to a lever that either disengages or engages the drum brake to keep the drum from rotating during agitation. Some units reverse the motor direction when agitating and spinning. (one direction for spin the opposite for agitation. Most generally when the motor works in only one direction, say it spins fine but not agitating the culpret is the control dial. There are several combinations of electrical connections that must all make to go from one cycle to the next. On some other models there is a plastic cog that is moved by the solinoid to make the change. Without other info such as make and model, I can't really be sure how to tell you to diagnose the problem..The main thing is one direction is probably right on the turn question.
Sounds like the spin coil/brake solenoid is burnt out or broken. This is a coil situated on the motor plate under the machine with a lever attatched to it. When the machine goes into spin cycle, this solenoid pulls the brake away from the outer drum to allow the drum and agitator to spin together. The shaft that goes into this coil should move in and out freely. If tight, replace spin coil/brake solenoid.