Question about Printers & Copiers

1 Answer

My printer will not print documents

Whenever I send documents to my printer to print, they do not print at all. I thought my printer was broken (HP F2180) so I bought a new one (HP D2400) and it has worked a few times but has now stopped.

I am beginning to wonder if it is something wrong with the USB cable running between the PC and the printer or perhaps the PC itself but don't want to spend any further money in trying to get the issue reolved.

Please can you help?!

Posted by on

  • lilihughes Oct 20, 2008

    Hi Ellin,



    I have checked the Event viewer and there are quite a few red crosses but none that specifically say 'printer' next to them, what shall I do about them? A lot of the red crosses say 'crypt 32' next to them?



    I'm not quite sure how to check the device manager, can you give me instructions please?!



    Many thanks, Lili

  • lilihughes Oct 20, 2008

    I have looked through the list of programmes and none seems ot have an exclamation mark or a question mark however my printer is not listed on the Device Manager - could this be what the problem is?!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 558 Answers

Yes definetely something wrong with the USB cable or the Device driver.
Please check in the Device Manager, for printer entries if not showing anything marked.
Also check the Event Viewer for any red cross entries in "System" and "Application" related to printers.
Please click >> Start >>Control Panel >> Administrator Tools >> click >> Event viewer in the event viewer click on application. 

Regards,
Ellin

Posted on Oct 20, 2008

  • Puneet Jain
    Puneet Jain Oct 20, 2008

    Go to start >> Run >> type in


    devmgmt.msc


    click on ok.


    On the devise manager window click on 


    On the devise manager window click on the + sign before any entries ...check if there is any yellow exclamtion or question mark ...right click and select properties of that driver.


    Let me know if any problem exist, I can help you out with the Remote session techin.scott(attherate)gmail dot com


  • Puneet Jain
    Puneet Jain Oct 20, 2008

    I can help you out with the Remote session techin.scott@gmail.com . Let me know if you agree and wish to take help from me.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

HP L7780 All-In-One printer. Reverse printing.


Please check the printer setting in your driver and application. The the printer just does what it is told to do by the software.

Nov 10, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

Black bar printed in the center of copied document


try copying the document to your computer and then from computer take a print out.

Aug 23, 2009 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

Printer scanner failure


The motor that pushes the scanner for faxes and scanner has finally given up (or a gear broke)... Most only have a 2 year lifecycle. HP has designed it that way. I used to work for HP All in One.. whenever someone would call in for that issues, the document we used ALWAYS (for all units) said "replace" :(

Aug 11, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

I have a HP Color Laserjet CP1518ni and whenever i print photos, it looks like there's a burn mark down the center of photos which ruins all photos. I have laser printing paper, I thought this was the...


could be you have a broken fuser film (tube) Hot fusing element is contacting ptinted paper.
Tubes often get broken when removing paper jams.

Dec 21, 2008 | Printers & Copiers

1 Answer

How do i retrieve fax report from hp 4215 all in one


1 Press Setup.
2 Press 1, then press 1.
This selects Print Report and then selects Automatic Reports Setup.
3 Press ! to scroll through the following report types:
– Every Error: prints whenever there is any kind of fax error (default).
– Send Error: prints whenever there is a transmission error.
– Receive Error: prints whenever there is a receiving error.
– Every Fax: confirms every time a fax is sent or received.
– Send Only: prints every time a fax is sent.
– Off: does not print fax reports.
Note: If you select Send Only, you will also receive error reports if there is
any kind of error generated.
4 Press OK to select a report

More information? you can download manual here
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

Sep 05, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

Printer only print 20% of the page


This is a problem with the printer software / drivers.

start with unpluging the printer from the pc and remove all the programs and drivers related to your printer.

Then download the newest software for your windows from here
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&softwareitem=dj-7095-2&os=228&product=71896&dlc=en&

if the link is broken click here

let me know if you need anything else.


Thank you,
Ekse

Jun 23, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

Trouble with duplex printing


I think your problem is that the 5550 supports manual duplex printing. Print every other page then feed them through again. Never tried it though. Dave Reed

May 23, 2008 | HP LaserJet 5550 Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

old marine
old marine

Level 3 Expert

1461 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...