Question about HP Compaq Presario v3000z Notebook

1 Answer

DVD drive not working

Hello everyone,


i have a problem here with my compaq presario v3000 notebook.
The problem actually is my DVD drive not detected and not function.
I dont know what the problem occure to my laptop.
I suspected due to driver but i dont know.

Anybody can support me to solve this problem?

If i want to install the driver, where is i can get the driver?
is there any website can download the driver?

TQ

Posted by on

  • 1 more comment 
  • Apich Oct 21, 2008

    Hi Dageezer,



    I would like to say thanks for your great support.



    After I access the website which is given by you, now my notebook become OK.



    Thanks so much once again to you.



  • Apich Oct 22, 2008

    Hi Dageezar,



    I got another problem regarding this matter.



    I try to play movie with this DVD drive. Unfortunately, DVD movie cannot be read but for CD OK.

  • Apich Oct 22, 2008

    Hi Dageezar,



    I got another problem regarding this matter.



    I try to play movie with this DVD drive. Unfortunately, DVD movie cannot be read but for CD OK.

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1 Answer

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  • 3,940 Answers

If the drive is not detected by windows, then this is the normal resolution:

http://support.microsoft.com/kb/314060

Posted on Oct 20, 2008

  • 1 more comment 
  • IQUIT Oct 21, 2008

    Your welcome, could you return the favor by rating my answer? Thanks

  • IQUIT Oct 22, 2008

    OK, now that the drive is seen again by Windows, we can see what else we have to do. Insert a DVD in to the drive, the open MY COMPUTER and right click the drive. Click Explore on the drop down menu and see if you can browse the DVD and see the files (Just look at the files, not play them) If you can read the files, then the DVD optics are working. If you cannot browse the DVD, try a different movie or the Vista DVD if running Vista. If you cannot browse the DVD, then the DVD optics have failed and a replacement drive is likely.

    If you are able to browse multiple DVDs but you can't play them, it is a Decoder issue. WWW.DOWNLOAD.COM, Search for DVD Player, you should find several DVD players that are free to download. If you already have a DVD player (PowerDVD or such) try uninstalling and reinstalling it. You can also search for and download the K-lite Codec pack on Google.com

  • IQUIT Nov 20, 2008

    If the drive doesn't read DVD's but reads CD's then drive has a hardware failure and will need replacement.

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although there are a few possible reasons why it disappeared, the most likely is a known software problem which is quite easy to fix.

got to the below link, then scroll halfway down the page and click on the Microsoft Fix IT picture and if this is the problem, this link will fix your issue. I recommend bookmarking the page in your favorites if it works as the problem can reoccur.

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