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these are an age old problem users face when they forget the BIOS password, your best bet is to open up the machine and remove the little battery on the motherboard, start up, shutdown and replace this battery again, this will remove the password,
Power the laptop off. Unplug it. Remove the battery. Turn it over. Open the bottom panels. Look for a small battery. Unplug this battery. Press and hold the power button for 30 seconds. RE-Assemble everything. Turn it back on - hopefully it has cleared the settings and you will be prompted to enter the BIOS.
If you forget your Windows password or if your password expires,
you must reset your password before you can log on to your computer. This
article contains two methods that you can try to reset your password so
that you can log on to your computer again.
These steps only work if you have previously created a password reset
disk for the computer, or if you can log on as an administrator to
assign a new password to your account.
If you do not have a
reset disk or cannot log on as an administrator, unfortunately, you may
have to reinstall Windows XP and all
other programs that were installed on the computer before you can use
the computer again. This is for security. Without
these safeguards, anyone could reset a password to anyone else's
computer and gain access to private information. Please let me know if you have any further questions or concerns. Thanks.
It sounds like your hard drive has become faulty due to the shock to the laptop when falling to the ground. If the hard drive is damaged then you're not going to get much joy with it anymore. If you have got a CDROM like Norton Disk Doctor then you could give this a go, but I wouldn't hold much luck!! Probably need a replacement hard drive.
if you mean the bios password you need to remove the bios battery for about 10 minutes, if you mean the windows log on password, then you will have to get into windows in safe mode (press F8 on boot up) and get in as administrator and delete or change the password on your user account.