Question about Refrigerators

1 Answer

Whirlpool WCN 17-8 chest freezer

Warning light is on and freezer us defrosting. Compressor appears to be working (input/exit pipes hot/cold). Any suggestions as to what could be wrong?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 57 Answers

If you have a older freezer you may have a refrigerant leak somewherein the system. These systems are fairly simple, they eather work or they don't. Most chest freezers do not have a defrost system.
look for an ice pattern on the side walls around the cabinet. if no ice pattern do the sides feel cold? If not were back to refrigerant leak. Appliances do not last 20 years as they use to, anymore your lucky if you get 10 years of use. Washers now start breaking down at 4 or 5 years. The chest freezer is not worth repairing if it's out of warranty. Cheeper to replace, try places like Sears scrach and dent
you can save good money if you don't mind a ding here and there. Hope this helps.

Posted on Oct 20, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Have a GE DSS25JFPHWW that does not get cold enough. At coldest settings fridge temp is 39 and freezer temp is 33. Compressor is working. What should we do? Have cleaned coils and replaced parts.

I suggest you use a voltmeter to check whether the defrost panel is on all the time or just disconnect it for testing.

If the compressor is running and it doesn't get cold (with defrost definitely off) it indicates the refrigerant has leaked away. As a sort of double-check, if it is working and pumping refrigerant around, one of the pipes from the compressor will get quite hot and the condenser coils will grow warm.

Mar 05, 2017 | GE Refrigerators

1 Answer

Hotpoint ice diamond RFA52 P freezer ok fridge not cold enough, this is not a frost free and there are no vents in fridge or feezer?

Good day, please check at the back, at the bottom where the compressor is located for the pencil dryer(as in photo). Get a nice firm grip on it just be careful and feel the temp if it's cold or one side is hot and the other side cold the dryer is block. Otherwise feel the thickest pipe running into the compressor it should be cold if the fridge has been running for a while and the thin copper pipe existing the compressor should be hot. If the thin pipe is freezing up with a thick layer of ice and the dryer as some med-temp then there's a gas leak. If the thin copper pipe is very hot and the dryer has no temp then there's a blockage but if the thin copper pipe feels med-temp and the thick copper pipe more or less the same but a bit cooler the compressor is not pumping also feel if the compressor is running. If dryer as a warmth temp and the thin copper pipe is hot and the thick one very cold(when tipping your finger on your tongue and pressing it against the pipe your finger should stick a bit) if all checks out then it's the thermostat switching the compressor off at the rong temp.


Jun 09, 2016 | Hotpoint Refrigerators

1 Answer

Why has my freezer stopped cooling ?

The freezer does not get cold the evaporator fan motor might have stopped working.

Jan 08, 2015 | Refrigerators

1 Answer

My chest freezer warning light is on but the freezer seems to still be working, although it has defrosted a little.

Chest freezers can lose the refrigerant charge after several years.The tubing is usually steel and rusts through. This sound like what is happening, unfortunately. You may get someone to recharge it but the gas will leak out again. It may be time to shop for another freezer. If the freezer is fairly new the compressor could be getting weak. Still It may be time to start shopping.

Oct 05, 2014 | Refrigerators

1 Answer

Refrigerator cooling defrost freezer

Buy a freezer thermometer from any supermarket, it has a guide.

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Nov 20, 2013 | Kolpak SK8-818-CI

1 Answer

I cleaned my freezer and now it won't freeze

When you say "cleaned", did you defrost it? And. if so, could you have damaged the internal lining? Often the coil inside the wall of a chest freezer can fracture if hit or stabbed at during defrosting.
Other than that, is the compressor running (you would hear it)? it may have overheated. If not running, see if it feels hot (siezed) or cold (no power from thermostat). If cold, put it on fast freeze and see if it kicks into life (thermostat faulty) or not (compressor fault, time for a new freezer!)
Let me know how you get on!

Jul 05, 2012 | GE 14.8 cu. ft. General Electric Chest...

1 Answer

Sunbeam chest freezer SBCF5WBX appears to operate but suddenly stopped being cold. It defrosted and thawed contents. Power is on and all electric lines and connections are in good condition. Freezer is...

Where you say that it appears to operator, do you mean that the compressor is working? If so, then your condenser grills might be dirty and causing the unit not to cool effectively. Is the sides or back of the unit getting hot? If so that could be the cause - a cleaning of the condenser coils.

But if your compressor is not kicking on or is very hot to the touch, then it might not be operating correctly. If it is not activating then it could be the contactor-relay or start capacitor.

Sep 10, 2011 | Microwave Ovens

1 Answer

Not getting cold enough on the inside... the exterior too hot to touch.. why could this be?

Compressor relay could be fried. Feel the compressor. If it is too hot to touch then check your relay. The relays contacts could be welded together making bot windings stay powered up and overheating the compressor causing compressor shutdown on overload.

Sep 02, 2011 | Whirlpool 14.8 cu. ft. / 419 liter Chest...

1 Answer


defrost cycle is innactive, will ice up shortly and may not turn compressor off, defrost the unit totally(Turn off for 2 days with door open) and remove all water from the unit once done. Restart unit and should work normal for a week or so, ie...defrost cycle...get back to me if this is the case and will sort it from there, Russ

Mar 28, 2011 | Whirlpool Freezers

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

159 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers


Level 3 Expert

77947 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides