Question about American Standard Bath Faucet Ceramix 2000.500 002 Chrome Bath/Shower Fauce...

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Replaced stems and still leaking...

I replaced the stems (11K-3H/C) which were an exact match. However when taking one of the stems out the seat came with it.. Can this be the problem.. if so how can it be fixed?

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Hello Matg55,

If the seat came out with the stem, you will need to reinstall it.
The valve's disc needs a seat to seal properly.
Is the seat threaded on the side opposite the bevel?
Do you have a seat removal/Installation tool?

Kind Regards,
IT_handyman

Posted on Dec 17, 2008

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REPAIRING A LEAKY WASHER-TYPE FAUCET

  • Washer-type faucets work with a rubber or composition washer that closes onto a metal washer seat (Fig. 1). The washer can become hardened, worn or the seat wears, causing the faucet to leak. You can close the faucet tighter to stop the leaking temporarily, but this increases the internal damage to the faucet.

  • To repair the leak, first turn off the water. If there's a shutoff valve beneath the fixture, turn off the water at that point. Otherwise, turn it off at the main house shutoff valve in the basement, utility room, or crawlspace. Turn off the hot water supply at the water heater.

  • Take the faucet apart by removing the handle (this may not be necessary on some older faucets). Loosen the Phillips-head screw, which usually is beneath a decorative cap in the center of the handle. The cap either unscrews or snaps off when you pry it with a knife blade. If you must use pliers on decorative faucet parts, pad them with electrical tape or cloth to protect the finish. And take special care with the plastic parts found on many modern faucets. Next, lift or pry the handle off its broached stem. Unscrew the packing nut beneath the handle, exposing the rest of the stem. Remove the stem by rotating it in the "on" direction. It will thread out. Reinstall the handle if you have difficulty turning it (Fig. 1). Clean chips from the faucet cavity, but do not use harsh abrasives or a file.

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  • Now look at the washer, which is located on the lower end of the stem and held in place by a brass screw. If the washer is squeezed flat or has a groove worn in it, replace it–this should stop any dripping. Take the washer with you to your dealer to ensure an exact match in size and style. If the brass screw is damaged, too, replace it with a new brass screw.

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  • Some washer seats can be unthreaded and replaced. Check the faucet body with a flashlight to see if it has a square or hexagonal hole through its center or is slotted for a screwdriver; if so, it is replaceable. However, if the seat simply has a round hole through its center and no slots, it is not replaceable. In this case, dress it with a seat-dressing tool. To replace it, you'll need a faucet seat wrench, which comes with a combination of square and hex heads to fit most faucet seats. Turn the washer seat counterclockwise to loosen, clockwise to tighten (Fig. 3). Add a little silicone rubber sealant (RTV) or pipe joint compound around the threads of the seat before you install it to make it easier to remove during future repairs.

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