Question about Microsoft Windows XP Professional

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Xp pro no sound

My desktop dual core xp pro computer suddenly lost sound. reinstalling the realtek driver from the disk produced a failure.
On the default Audio device appears "SoundTap Recorder" which is a newbe for me and clicking Advanced button dislays "Direct Sound Settings Not Available"



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  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    well..that old disk may not be up to date..go to the website of whoever made the computer and get the drivers and utilities from there..



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Hi Yoni,

The most likely reson why you still don't have sound is you were not able to install the sound card driver properly. I suggest you goto CONTROL PANEL then click on ADD/REMOVE PROGRAMS then uninstall all the software/drivers related to your sound card, afterwards restart the computer. Then try reinstalling the sound driver again using the correct Sound Card driver disc. It should work.

Of course downloading the latest drivers for your sound card is always a very goof advise. Check your computer manual or your computer's specifications to know what sound card you actually have in the system. Even calling for techsupport if you bought this from a manufacturer is even better. If you have the information. Goto your computer manufaturers website and get. Otherwise you can download it from the soundcard manufacturer's website directly. Make sure to download the correct driver, since it's not going to fix your problem if you get the wrong one and it may cause problems.

I also suggest that you check if your sound card is still detected by the PC and if it's showing up. You can do this by going to right-click on MY COMPUTER, select PROPERTIES then goto the HARDWARE tab then select the button for DEVICE MANGER. Check if there is any "?" question mark symbol or "!" exclamation mark symbol. Most likely that is your sound card. If there is a red "X" then the device is disabled, you can right-click on it thn select ENABLE to mak it run again. If there is not an item with any of those symbol, you can check SOUND VIDEO AND GAME CONTROLLERS category and see if your soundcard is listed there.

For most systems there is an option in the BIOS to disable the soundcard (especially if its integrated!) check the BIOS to see if the soundcard was disabled there. Check the manual of your computer or motherboard to see how you can get into it.

Finally, I also suggest running your computer's diagnostics, if it has one. This gives you a better picture if the problem is hardware (sound card itself) or software (drivers).

Hop these suggestions help!

Peace! :)

Posted on Oct 20, 2008


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