Question about Sony VAIO VGN-N250N/B Notebook
you appear to have some sway with the experts. there is something inherent in the angst that some experts express about the team approach, which happens in india and phillipines. That is different from the American Tech cowboy ..seems that fixya will go with satisfaction issues, before rewarding one or the other approach. your thoughts?
I don't have any sway with experts, other than I've been here a while and while speaking my mind from time to time I haven't compromised my principles of "Fair Play" and "My business ethics".
A lot has been argued about the 'team' or even 'sweat house' method of income earning in some other countries. FixYa has stated they are not aware of any such practice. Still, I've seen some of the experts who were thought to represent these 'entities' go away, gone.
Yes, FixYa, as do I with my customers, place a high value on customer satisfaction. FixYa firmly believes that a no questions asked refund policy is the only way to do business with its business model. I believe this is a reflection of the owner/founder of FixYa and his/her's business principles. Since they are nearly the same as mine, I have no dispute. I have also had my work refunded and its not pleasant and it leaves a bad taste in your mouth.
A really long long time ago a businessman and member of Kiwanis said to me while I was still in my 20s and working in my second store front (last one too!) that: "You make it on some and you loose it on others." This was a philosophy that when practiced helps you to suffer the losses and indecencies of being had. It happens. I developed a thick skin and rather than be a free provider to the poor, I work within effective non profits in my community to get my "good feeling all over" for being a nice guy. Its landed me on the board of directors in the last 20 years and even though it feels like a second and unpaid job to be on these boards, I know we are doing 'good work'.
Having served in southeast Asia, and in Vietnam, I would study the practice of Buddhism later to better understand what God the enemy had been praying to. I subscribe today to the philosophy of Karma. Simply put, What goes around comes around.
Don't know if this answers your question or not. A really cool philosopher I came to know, he's a psychiatrist by the way, stated: "We go through life earning income to provide shelter and purchase food to recharge are bodies with energy. That life is the pursuit of the gain, and loss of energy, in that pursuit. With energy being so precious, when we run out... we die. With that in mind then, why waste energy?" Anger takes the most energy away from us; of all our emotions we express or may express. It makes sense then to be cognizant of this and judicious in what 'things' and 'events' we choose to indulge our energy... and particularly our anger. A friend of mind calls it, picking the 'good fight' and "fighting the good fight".
Back to your point. How do I feel about the apparent indulgence of teams on FixYa. I agree with FixYa that this is not a good thing and leads to Expert dissatisfaction and is a composite of Expert Retention. As the business, FixYa, is burdened with collecting the 'proof' in order to put an end to all this. That takes some time. As a consultant to business in my area of the world, I focus on security and have done so for about 10 years now. Before you can prosecute you really have to have all the facts you can have in hand. Then, before you pull the plug on the culprits you need to have a real plan on hand to find and squelch this activity when it resurfaces again. This is why it appears to take so long for FixYa to move on this issue.
Today, compared to last Spring, there is a huge difference at FixYa.
Just so you know, FixYa to me is a very very part time thing. When I have a lull and can breath a bit, I go online and get my 30 or so and then casually log in in the evenings using my laptop in the living room. When some problem lands squarely in my zone I jump on it and help out. When some one is stuck in a dilemma and needs help even though this will only earn me a Helpful, I help out there too. What goes around comes around.
I also enjoy the Lounge quite a bit as it is a way to communicate with others on a global basis. This is a good way to learn and learn from others.
Posted on Oct 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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