Question about Philips E-Box FTR9965 DTV Receiver

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Philips plasma won't turn on first time

I have a Philips plasma tv, model no.32fd9944/os1 and the reciever model no.is FTR9964. I'm having trouble getting the tv to turn on first time, either with the remote or directly using the buttons on the reciver. If I turn the power off and on again (on the screen and the reciver) eventually I can get the tv to power up, once its on there are no other problems. Also once it has been on for a while its possible to switch on and off with no problems. Philips repair service want £400 call out fee just to have a look at the tv (very cheeky), with labour and parts on top of that I may as well buy a new tv. Any suggestions? I would be very gratefull, or details of a company that will repair a Philips plasma for a reasonable price. Many thanks Neil Witney

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  • 3 more comments 
  • TORINTORIN Jul 31, 2008

    Has anyone tried to repair the 42 inch phillips by this method? I have the same problem.

  • jprcox Aug 20, 2008

    Wow this must be a common problem.

  • JC2751 Sep 07, 2008

    I Have same issue. TV wont start. Red light stays on but the green light wont light and TV wont start. Can someone explain step by step repair instruction ?

  • mjgramlich Nov 22, 2008

    I have a Philips plasma 42PF5321d/37 with the same problem green light comes on then red light flashes. will the same solution work on the 42"



    Thanks

    Mike

  • hoidaonguyen Mar 28, 2009

    where to buy those CAPS?

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I have found this on a site and am in the proccess of trying to mend my plasma PF9964 as it started to take longer and longer until it stopped coming on. I've got the back off so I just need to un solder capacitors and replace. Here's the info I found. Bad power switch circuit General Comments If you have this problem with your Philips 32PF9964: When I switch the TV on, it appears as though it is going to start i.e the green light comes on, then after about 10 seconds it switches itself off and the standby light flashes red. It takes 10 /12 times before it starts and is getting worse. This is the solution: The problem is three caps. Change the cap 2663, 2664 both 100µ/25V and 2662,1000µ/25V. After you have changed them your TV will work again. You will find them easy if you unscrew the back on the plasma TV. Cheers, Mike

Posted on May 18, 2007

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Hi Mike

I have exactly the same issue with my Phillips 42" - 42FD9954. Do you know if changing the same caps will help? Also where abouts they are located?

Cheers
Dino

Posted on Dec 24, 2007

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I also have the same issue but on a 50" I cannot seem to find the caps can anyone point me in the right direction please?

Posted on Jun 29, 2010

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I also have the same issue with a 42PF9431D. Can anyone fill me in as to whether this can be fixed similiarly and which caps to replace?

Will the caps have tell tale signs, like a puffy look?

Thanks,
David

Posted on Aug 13, 2008

  • gsman Nov 23, 2010

    did you ever get an answer ? I have the same prob.

    Thanx,

    Gman

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Contact the company info in your owners manual and give them hell, as to your trust in buying a set like this, and now no service support??? see what happens.

Posted on Jun 27, 2006

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Hey Mike - thanks for that solution - works a treat

I had a tv engineer quote £280 for the repair - after reading your answer, I bought the 3 capacitors at 16p each, a soldering iron at £3.99 and some solder at £1.99.

About an hour later job done for less than a tenner!!

Posted on May 04, 2008

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