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Having a problem backing up files

A recent back up ended in creating a file but with no detail in it The back up was for Sage Line 50.

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  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    sage line 50..is that the device you backed up to?????

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  • 538 Answers

Is this the same question as the premium one we are working on?

Posted on Oct 20, 2008

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Sage sbd platform installation update has stopped working


To download the Sage SBD Desktop Installer Utility (Build 111)
Access the Updates page on the Sage website: http://www.sage.co.uk/support > Downloads > Updates.
Note: You must log in to view this page. To do this, click Log in, enter your email address and password for the Sage website, then click Log in.
From the drop-down list, choose Line 50 & Sage 50 Accounts then click Go.
Locate the Sage SBD Desktop Installer Utility (Build 111) then click Download.
From the File Download window, make a note of the file name, for example, sbddesktopbuild111.exe, then click Save.
From the Save As window, browse to the required destination, for example, your Windows desktop, then click Save.
The Download window appears showing the progress of the download and the estimated time to complete.
Once the download is complete, if required, click Close.
You have now successfully downloaded the Sage SBD Desktop Installer Utility (Build 111). For instructions on how to install this, click the Install it tab.

Mar 23, 2010 | Computers & Internet

2 Answers

I have just upgraded to sage line 50 accounts professional, yet when i try to run it it tells me the data file could not be found.my data is held on another networked computer and i can see that the path...


Hi allweatherra

Sage 50 has a file called company. that holds the path to the sage Data. From version 2007 onwards this is held in c:\documents and settings\all users\application data\sage\accounts\2010(or whatever version you have)

Hope this helps

Feb 10, 2010 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

When I tried to open act version 2006 it would not open the current data base and it directed me to an earlier saved file which I mistakenly loaded, by doing so I "lost" 350 contacts from an 10 month...


The database may be corrupt or on a network drive not accessible at the time you tried.
Open ACT. Go to File/Open Database.. Look for all files ending in ".ADF" files where you suspect them to be, then try opening them. One of them is most likely your data file. If you use the "DETAILS" view, you can see the last date the file was accessed and this too should help you define which file you want.
Don't worry by opening a new file you did not loose any contacts or data.
Once you get them back......back them up for safe keeping.

Good Luck

Dec 15, 2009 | Sage ACT! 2006 Upgrade Version (License...

2 Answers

Email Remittances - Report Designer Problem


Sage Line 50 Addpurch Utility
In Sage Line 50 V5, you could only produce remittances for the
supplier accounts you had set up in your Sage Line 50 program.
The information that appeared on your remittances was taken
from the supplier ledger.
In newer versions of Sage Line 50 you can produce remittances for suppliers
who do not have a corresponding supplier record. This allows
you to produce free-format cheques for one-off payments. To
enable you to produce free-format cheques, Sage Line 50 no
longer takes the information for remittances from the supplier
ledger. This means that you can produce remittances whether
there is a corresponding supplier record or not.
If you want to include additional information from your
supplier records on your remittances, for example bank sort
codes and account numbers, you should convert the layouts
you require using this utility.
Note: This utility is installed automatically into your
Sage Line 50 program directory when you install Sage
Line 50.
>> To use the Addpurch utility
1. Open a Command Prompt by clicking on to your Windows Start Button
selecting Run, then type the word COMMAND and click on to OK.
From the command prompt (for example, c:\windows\desktop>) type cd\ and
then press ENTER.
2. At the c:\> prompt type cd "Program Files\Sage Accounts\layouts"
and then press ENTER.
The prompt should now read c:\Program Files\Sage\Accounts\layouts
Note: If your Sage Line 50 program is installed in a different
directory replace the above instruction with your own directory
name. The directory path can be found within your program by
clicking on to Help and then About and choosing the System
Information Tab. Your layouts will be held on the same path
as your data directory.
3. Before you can convert your remittance layout you will
need to save this with a new filename. (maximum of 8 characters).
For example, to rename one of your existing layouts from
the c:\Program Files\Sage\Accounts\layouts prompt type:
copy remita4.sly newrema4.sly
and then press ENTER.

Jul 07, 2009 | Sage Computers & Internet

1 Answer

Im getting this error


When i have this problem I go into the sage programe via programe files, click into ACCDATA, look for the file named que and delete it. Works every time for me.

Jul 02, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Invalid Path error


I get this error when trying to run Financial reports in Sage line 50 financial controller verson 10: C:\PROGRAM FILES\SAGE\ACCOUNTS\REPORTS\\*TB.SRT contains an invalid path No matter what financial report I try to access I get the same error including audit trail. My computer is window Vista. Please help me and also let me know how much is it cost for on line chat?

Thank you

from selvi

Apr 14, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Back up problem


ok..got it...well...we can certainly make that happen

how much is the memory stick

and how big is the file you are backing up?

Oct 20, 2008 | Packard Bell Easy One Silver 2120 Notebook

1 Answer

Sage 50 Accounts 2008


I think I got the solution for you ...

User Name is Already in Use / Cannot Access YYY because XXX is logged in

Typically, when you get this message you will be asked if you want to remove the user from the request list. If you are asked this question, simply answer Yes and you'll be able to continue.

An alternative solution is to go in the data folder for your sage data (the default folder for versions prior to 14 is c:\program files\sage\accounts\accdata for v14, the folder is c:\documents and settings\all users\application data\sage\accounts\2008\company.000\accdata on XP and c:\programdata\sage\accounts\2008\company.000\accdata. In the data folder, you will find a file called QUEUE.DTA - delete the file and you should be able to get back into Line 50. If you have a multi user version of Line 50, you should only delete this file if you are sure that no-one else is using Line 50.

Mar 20, 2008 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Restoring Sage back up file


All the back files that was created is on that other machine even while you may think its on that disk in theory YES but physically NO. Thats why you got this: Error message keeps coming up which is: programfiles\sage\accounts\company.001attachments\nominal\1200\statements\288.pdf Just one more try the disk you used look on it if it has the 288.pdf file you may be able to read it from the PDF software and then recreate it in the sage financial creater?

Sep 17, 2007 | Computers & Internet

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