I have a modem and wireless router used for my enternet connection through my computer and im trying to connect to xbox live with a wireless adapter. when running connection test my unit fails the ip address. I've tried all of the suggested solutions found on xbox support web site and still cant connect. Can You Help Me?
Ok man..all you have to do is access your router...e.g. 192.168.0.1 in your internet browser....assign different static IP addresses to both your laptop and xbox. This will hopefully stop them conflicting. Then mirror the static IP address in the xbox dashboard settings. More information on this site: How to connect to xbox live wirelessly
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Steps for these found on http://support.xbox.com/en-US/xbox-live/connecting/error-cant-obtain-ip-address-router-modem-978976 and include 1. Restart modem and router2. Check wireless password3. Configure IP settings manually 4. Set an alternate MAC Address5. Turn on DHCP.6. Bypass router entirely and connect instead to the modem using a wired connection
you need to set static ip's for the xbox 360 and the lan that is on the pc, easy to bride the two connections on your computer, then set static on the lan that the 360 is plugged in to, example:
360's static settings:
if you dont have a router, you can either have the xbox or the pc conneted to the internet, not both. you have to have an eithernet cord or a usb 2.0 high speed usb chord that goes directly from the xbox to the modem. you cannot go from the modem to the computer then to the xbox.
make sure that internet connection working fine first..if it is connect you xbox via wired or wireless(if wireless, make sure that you connect to your own wireless network and enter the wireless security if there is)...check if you can get an ip address, better set to obtain the ip address and dns of your xbox, if all set and still unable to access internet, access the linksys router setup page by typing 192.168.1.1 on the address bar of your internet explorer, when pop-up for username and password type admin under password, leave it empty for the username. Click administration tab and disabled UPnP. Check if your X-BOX working fine. Hope this help you.
ok, firstly i hate these problems. first things first, switch your hub off (leave for 2 mins) switch back on, this may refresh the ip address, also switch your xbox off.. then try agian. Get back to me and let me know what happens from here.
oh also are you connecting your xbox to the pc? or directly to your broadband hub? if you can connect it directly to your hub, this should solve any problems
In order for you to be able to log into Xbox Live, you will need to have DSL or Broad Band internet connect in your home. Once you have that, you will be able to connect the Xbox 360 directly to the Modem that the internet provider gives you. If you wish to able to connect both the Xbox and your notebook to the modem you will then need a router or a wireless router. So, if you do not have DSL or Broad Band Internet service in your home, you will not be able to log into Xbox Live.
Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can
connect all your devices by ethernet cable to the internet then it's
set. If you are using a wireless connection and if it asks for the WEP or
WPA key, make sure that you are entering the correct encryption key.
You may want to call your router manufacturer to know the correct key
for the wireless connection. FYI, it will say that the wireless network
is connected but it will still fail the IP Address.
If you have a wired connection and the IP Address or DNS failed, I
suggest you to call your Internet Service Provider to check for the
Internet connection and obtain these (static IP address, subnet mask,
default gateway, primary DNS server and secondary DNS server). If your
Internet is okay, enter the IP settings manually on the console (System
> Network Settings > Edit Settings > IP settings).