Question about Microsoft Xbox 360 Console

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Ip address failed

I have a modem and wireless router used for my enternet connection through my computer and im trying to connect to xbox live with a wireless adapter. when running connection test my unit fails the ip address. I've tried all of the suggested solutions found on xbox support web site and still cant connect. Can You Help Me?

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  • martinos300 Nov 02, 2008

    every time I test the xbox live connection it says that the ip adress has failed even though i had to do it all manualy

  • makevellii Dec 01, 2008

    i got a new laptop and to the ethernet cord from my modem and pluged it up to my laptop now when i try to play xboxlive it says my ip address failed.

  • Anonymous Dec 05, 2008

    my xbox 360 is connected to a laptop, and it keeps saying ip address failed and it wont connect, i have played on live with this same laptop before but now it hs started to say ip address failed again, can anyone help?

  • Beno008 Dec 07, 2008

    yes its annoying and i want to know what to do

  • menetrate Dec 10, 2008

    I can't connect to xbox live. I have an eight port switch and the internet is connected, but the ip address fails on the xbox.

  • Anonymous Feb 16, 2009

    I have wireless internet on my laptop so since it stays in my room i hooked up my 360 to its ethernet port but it says ip address failed!!! What should i do?

  • Anonymous Mar 01, 2009

    I have the exact same problem. I have no idea what to do! HELP

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  • 14 Answers

Ok man..all you have to do is access your router...e.g. 192.168.0.1 in your internet browser....assign different static IP addresses to both your laptop and xbox. This will hopefully stop them conflicting. Then mirror the static IP address in the xbox dashboard settings. More information on this site:
How to connect to xbox live wirelessly


Posted on Jan 09, 2009

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  • 23 Answers

Ok your better off getin a wireless adapter for the xbox 360 and then use your computer to find the connection and if found connect to it and it should work

Posted on Dec 07, 2008

I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

Posted on Nov 09, 2008

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you need to set static ip's for the xbox 360 and the lan that is on the pc, easy to bride the two connections on your computer, then set static on the lan that the 360 is plugged in to, example:
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if you dont have a router, you can either have the xbox or the pc conneted to the internet, not both. you have to have an eithernet cord or a usb 2.0 high speed usb chord that goes directly from the xbox to the modem. you cannot go from the modem to the computer then to the xbox.

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it way be that your modem and/or router does not recognize the ethernet cord. the contacts on either the cord or port might be fried. try plugging the xbox cord into the laptop port if the laptop is hooked up by cord or try using a wireless adapter for your xbox if the wireless seems to work fine with your laptop.

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ok, firstly i hate these problems.
first things first, switch your hub off (leave for 2 mins) switch back on, this may refresh the ip address, also switch your xbox off.. then try agian.
Get back to me and let me know what happens from here.

oh also are you connecting your xbox to the pc? or directly to your broadband hub? if you can connect it directly to your hub, this should solve any problems

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the wireless adapter is when you have a wireless router,take off the adapter and plug the ethernet cord from the modem to your xbox

Jul 13, 2008 | Microsoft Xbox 360 Console

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Hello taz1028,

In order for you to be able to log into Xbox Live, you will need to have DSL or Broad Band internet connect in your home. Once you have that, you will be able to connect the Xbox 360 directly to the Modem that the internet provider gives you. If you wish to able to connect both the Xbox and your notebook to the modem you will then need a router or a wireless router. So, if you do not have DSL or Broad Band Internet service in your home, you will not be able to log into Xbox Live.

Sincerely,

Agent Xiong

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4 Answers

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Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

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try resetting your router & modem.unplug modem,unplug router....plug up your modem wait 4 all the little lights 2 light up & then plug up your router.if that doesn't work i don't know ;)

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you can find your I.P adress on the PC you use at home that is connected to the wireless modem.

if not theres an option on the xbox 360 to find the I.P automaticly try that!

hope this helps please rate me

Regards Grant

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1 Answer

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