Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP7410 just displays "HP Invent" when turned on

I turned on the printer, and all that happened is the "HP Invent" logo displayed in the window.  I tried turning off / on the printer, unplugging and replugging all of the plugs, and reset the power strip.  The printer worked the day before, though the scanner feature would not work unless directly wired to the PC.
Printer is 30 months old; and other than scanning, has no problems.

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Hi cbarsetti, I would suggest you update your printer drivers, try this, follow instructions exactly as written:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Posted on Oct 21, 2008

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