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Press the eject button on the top right-hand of the keyboard. Be patient if the disc does not pop out immediately. Try pressing the button a few times or waiting a few seconds and then press the button again. If it doesn't eject, tilt the computer with the disc drive facing down and shake it gently as you press eject.
2 Drag the disc icon into the trash. If the eject button isn't working, locate the disc icon on your computer's Desktop and drag it to the trash can. The trash can is located on the far right end of the Application Dock on the bottom of the computer screen.
3 Press and hold "Command" while simultaneously pressing "E."
4 Find the disc in the Finder. Open the Finder, located on the bottom left of the applications dock. Look on the left-hand side of the pop-up window under "Devices" for the name of the disc in your drive. Locate the eject button directly to the right of the disc name and click on it.
5 Eject the disc through an application if it is not in the Finder. In iTunes or DVD Player, click on the "Controls" drop-down menu located on the top toolbar and click "Eject Disc." You can also open iTunes and click on "Playlists" so that the left side bar pops up. Look for the CD icon with the appropriate name. Click the eject button directly to the left of the CD name.
This is the fault to its backlight inverter board. You can get more details about this fault, by visiting this site. 'Electro-help'. Type this site name to your search engines' search box, and click search. I've found this site recently, have almost all details. there are illustrations and details given.
1. Are the disks the same region as the player? If no, you will not be able to play them except in a player coded for the same region. If yes continue. 2. Does the spindle spin and the laser search for the disk? If no, send to service/repair or secure the parts to self repair. Most probable cause defective laser module. Normally the system software will shut down the spindle in the event of a laser module failure. If yes, the spindle does spin continue. 3. Does the machine have the latest bios/software up dates? If no, update. If yes, continue. 4. Clean the machine heads/laser module with cleaner kit and retry disk. If no success at this point send to service for diagnostic, indicative of system OS / bios failure.
it may be that you have unknowingly purchased a dvd with the wrong region code check on the dvd it should have a number 1 on if you are in the USA or a 2 in Europe . 5 in Kenya etc etc
other than that is it a legal copy did you purchase it from a retail outlet if you did .. I would hire a copy of the same film from my local video store if it plays your disk is at fault if not you have a software read problem . In the event it did play take the dvd back to the shop you bought it from and see if there machines play it if theres do then it confirms a fault on your set ... hope this helps regards Vortash