Question about Digital Cameras

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Can't transfer my pictures from my camera to the computer.

I have the same problem with my camera. I have Windows 98 with no disk.My camera is a VQ 5015. I went to the manufacture site and downloaded the drive, but I still can't get the pictures from my camera to the computer. Do the batteries and the memory card need to be in the camera when I do this?

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  • Tamiya Nov 06, 2008

    Thank you so much for trying to help me. I know you must be a little tired of me. I may just be a long lost cause. This is what is going on. I have downloaded the driver. The driver shows up on my desktop. The battery and memory card are in the camera. I turn the camera on and insert the usb cord, nothing. The camera is set up exactly like how the book says. The VistaQuest picture comes on and stays in and so does the green light. Once this comes on the camera's screen, you can hit any button you want and the VQ picture will not leave the screen. I have gone to My Computer and I don't see anything stating memory card. I have all of these pictures on my camera and I can't get them off. When I plug the cord to the camera, I don't get the plug-in pop up from Windows either. Should I just take the camera to the local Rite Aid and have the, remove the pictures?

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Hey there
Sorry for being so late in my response
Both batteries and memory card need to be in the camera.
Once they are inside you will have to connect the Camera with your computer using a usb cable that you got with the camera.
Once you connect the camera to the computer and as you said u downloaded the driver you will see in "my computer" your camera memory card and your photos inside
Hope this helps
If not Please to hesitate to ask again

Thank for using FixYa

Tom

Posted on Nov 05, 2008

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Hey there
Let try this before you go to Rite Aid
this I took from the camera manual, so make sure you flow the steps
For Windows 98/me customers:
Please install camera drive before connecting.
1. Turn the camera and computer on, then connect the camera to the computer with the
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Hope will help more and let me know what's happening
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