Question about iRiver PMC-120 Digital Media Player

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Recovery tool hello fellow fixer, need help on the iriver PMC-120 I'm stuck on the second stage of tool recovery mode and doesnt go past that, does any one know a good solution for this.

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You're getting the first and second screen, but the third screen that shows those tools when it's fixing a disk error doesn't come up? It either didn't find anything wrong, or it did and couldn't fix it. You should get in touch with the company. SG

Posted on Jun 28, 2006


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Posted on Jan 02, 2017


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It says files missing need h10 recovery tool


When the H10 comes up with the information "files missing", system files are missing on the player for proper functionality.
The recovery tool must be run to restore the player's functions.

When not having the tool available on disk it can be downloaded from
the iRiver site, starting here:
In the second column next to GO, enter the word recovery in the bar.

Click on the upgrader, to see how to perform the recovery for the MTP version of this type of player.
MTP version indicates that the firmware on the player is suited for transferring media using Windows Media Player 10 or 11.

The version depends also on the region, the player has been sold. More info for checking the MTP or MSC version, see:

Need more help ? Just post a comment.

Dec 16, 2009 | iRiver H10 MP3 Player

1 Answer

Corrupt firmware


For recovery tools for the H10 go to next site:

Next enter the word recovery in the second column next to GO.

Now the recovery tool should show up in the right side of the page.
Click the download [MTP]H10 5G/5G Pure/6G Firmware Upgrader/Recovery Tool(US & EU only) for more information.

See the recovery tool
Follow up the instructions for the recovery.

Need more help ? Jus post a comment.

Dec 11, 2009 | iRiver H10 MP3 Player

1 Answer

Where can i find the recovery tool for H10 MTP 6GB?thanks in advance


The MTP 6GB Upgrader / Recovery Tool can be reached by going to the support page of, see next link:

To go to, actually I have to say "find", the recovery tool select Download or GO next to Download.
"Now you are moving from iriver USA site to iriver global site" pops up:
select OK to continue.

The support download page opens:
In the second column select under POPULAR KEYWORD the item MTP.
Look for the numbers 1 2 3 and so on, turned 90 degrees clockwise, next to the second column: select number 3. Open the last item for the required download and information:
[MTP]H10 5G/5G Pure/6G Firmware Upgrader/Recovery Tool(US & EU only)

The download,, is 407.3 KB sized.
For the download click on the zip file. When downloads are blocked, going to the browser line in the top page, wait long enough to allow starting the download. The slow access of iriver will make the page turn backwards: repeat selecting MTP, number 3 and the firmware.
( Just repeat until the download shows up )

Nov 21, 2009 | iRiver H10 MP3 Player

1 Answer

I need a replacement lcd screen for my iRiver PMC-120.

i got a lcd i can sell u for 50.00 email me

Feb 10, 2009 | iRiver PMC-120 Digital Media Player

1 Answer


Hey malvene,

If you've lost your software installation disc, you should be able to obtain all the necessary firmware updates and recovery tools by visiting the manufacturer's website:

Hope this helps you out.

Go Ahead. Use Us.

Jul 03, 2008 | iRiver H10 MP3 Player

3 Answers

I need to restore the system files for my H10 Iriver MP3 player

go to people - what the f--- do you think it means?

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 04, 2008 | iRiver H10 MP3 Player

1 Answer

How can i get this iriver pmc-120(20GB)Digital media player

Ebay have them at around $300-350 +p&p.

Hope this helps,


Mar 15, 2008 | Televison & Video

1 Answer

6 gb version of H10 displaying error message on start up

you need to upgrade firmware to version 2.51 using the mtp upgrader download found at after doing this your player should work this upgrade is a recovery tool and works very well with all mtp version players

Dec 30, 2007 | iRiver H10 MP3 Player

3 Answers

Gavin h10 5gb

Take the battery off, wait 10 seconds and put the battery back on. Then attempt to connect to the iRiver firmware updater in emergency mode. Then use the recovery tool, which will erase everything on the playe,r and re-format the drive.

Should result in a good-as-new player.

Nov 03, 2007 | iRiver H10 MP3 Player

1 Answer

Iriver h10

Get recovery tool from iRiver website

Sep 06, 2007 | iRiver H10 MP3 Player

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pmc 120 when i set up a sync list on media player and start to sync it to the pmc, it works sometimes, other times it aborts. it gives me the message "you can now disconnect iriver Portable media centre" when i try to do it again it tell me Windows Media Player encountered a problem while synchronizing the file to the device. For additional assistance, click Web Help. when i go to th web help it explains the problem as You've encountered error message C00D1236 while using Windows Media Player. The following information might help you troubleshoot the issue. Cannot sync the file Windows Media Player encountered a problem while synchronizing the file to the portable device. Because this error can occur for a variety of reasons, there is no single solution. To resolve the problem, try disconnecting and resetting the device. See your device owner's manual for specific instructions on performing this procedure. In some cases, this error can occur if you try to sync a hidden file to a device. To resolve this problem, either remove the file from the sync list or change the file's properties so that the file is not hidden. Also the error details are Technical Details This error might have been triggered by an error in another program or component of Windows. The following information describes the original error. Original Error Code Original Error Message C00D1179Windows Media Player does not detect a portable device. Connect your portable device, and then try again. So im not sure why it keeps aborting. if you can tell me your views on this please do. Other information that may be useful i tried formatting the unit : 1. Through windows media player 2. through explorer the pmc is supposed to be used with windows media player 10. i had wmp 11 originally and it didnt really work too well. i rolled back to 10 and it worked better but still not consistantly. i tried installing wmp11 again and now the Pmc120 will abort after about 3 songs of an album i would have setup to sync. thanks for your help. Gavan Doran. Ireland.

Oct 16, 2007 | iRiver PMC-120 Digital Media Player

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