Question about Microsoft Outlook 2003 for PC

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Forgotten Windows Live Password

I have had an account with windows live for a couple years and have had the same password for the whole time.a friend of mine had his account hacked the day before.so i thought it would be a good idea to change it.
and the next day i go to sign on and like a twit, i had completely forggotten the password. i tried going through the reset password steps on live.com.
and it gets to this point where it asks if id like to go through id validation or send to an alternate email. well when i made my account two years ago i didnt think about the fact that i might forget my password. so i didnt have an alternate email. so i chose id validation. i put my name, my state, zip code. and then the anwser to my secret question. best childhood friend. well due to the fact that im still technically still in my childhood, i guessed all the people that im attending high school with. no dice. tried everybody i even talked to in middle school. no dice. everybody i knew from elementary school. no dice. everybody i dug in a sandbox with. you guessed it. still no luck. so i call the people at microsoft. and i talk to the machine for about 30 minutes. then it puts me on the phone with a fellow. im glad to hear a human being again. he is very kind and understanding. but he then proceeds to walk me through the reset password steps. i knew how to do this. and he just told me how to do what i already knew. i told him this. and he had me send an email to them. saying my name, andress. and pretty much everything that could verify my identity. and then he hangs up after it sends. i get an email a week later.(btw my msn account is just for msn and xbox live) {i use yahoo for communication via email} i get an email on my yahoo account, telling me who i was, and then it just gives me the steps on how to do the reset password thing,(which was the exact same thing the guy on the phone walked me through) is there any solution to my problem besides getting a new account. ill accept and try any suggestions.

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  • Tom Oct 20, 2008

    whoops posted in wrong spot.
    sorry.

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I guess there's no way to do it since that's the only thing they can do to verify who you really are.
even if you email them several times the most convenient is forget that account, and get a new account.

they will not do special arrangement either since they are accommodating millions of customers.

Posted on Oct 20, 2008

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