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Cannon MP 830 fax,not receiving faxes from one person but have received from others what could be possible causes. regards Neil

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Its more lucky compatabilty probs betweent the two machines. it could be down to line problems such as noise ont he line at the persons site. i would call that number and find out if the line is clear.

Only few things i could say.

Posted on Oct 20, 2008

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My fax machine MX532 won't let me send a fax though the machine


Hello,

This is probably an issue for the receiving fax. Try this:

1. Find a piece of paper and write fairly large:
Call me if you get this
Your name
Your phone number

2. Send this to a different fax machine at a different company and location. If it works, then attempt to send it to the same fax you initially attempted.
- If it works then your document may be too large and you will have to send it over a couple pages (or less at a time).
- If it doesn't work then there is a compatibility issue with either your or the receiving end fax machine. You will have to find an alternative fax number to a different model fax machine. Don't expect the company on the other end to just change out their fax machine but they may have another model at a different phone number.

Another alternative - you can attempt to scan your documents and send them by email but check with your and the receiving destination security departments.

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Hi,

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