Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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HP Officejet L7780

Every time our power goes off, my printer which is connected wirelessly goes offline and there is no way to make it go online. The printer says its still connected to the wireless network but it wont go online. The only way I can get it to work is to remove the printer and put it back. I wanted to know if there was a better way. I use Vista. Thanks.

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  • gitterdun Oct 20, 2008

    Same problem. Lousy workaround is right clicking printer in control panel and unchecking "use offline". Printer seems to lose connectivity when either printer or host computer powersaves/hibernates. HP needs to write a discovery service to be queued on wake up. I've managed to fix the problem by setting the print spooler to restart ever 5 minutes..... Gay!

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Do you have the latest drivers for this printer using vista?
Go here http://h10025.www1.hp.com/ewfrf/wc/product?product=2512010&lc=en&cc=us&dlc=en&submit.y=7&submit.x=5&lang=en&cc=us
for the latest drivers, software and support for your product

I hope this helps

Posted on Oct 28, 2008

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1 Answer

Why the offline message


Hi,
Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.
Read More....
How to Fix an Offline Printer eHow and HP Printer Support

Thanks,

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1 Answer

I have an HP L7780 that I can print to - - but when I try to scan an error message comes up saying "No HP device has been detected"


check cable connection, check at contol panel printer and fax, select the print that online, may you chose print that offline
i hope this helpfull, please rate very helpfull or helpfull if you think this helpfull
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1 Answer

My hp l5580 printers says offline when trying to print


Hi suesheerin63,

Kindly follow the steps below to address the offline message that you are getting from your printer:

1.If there's any pending document printing cancel those by right clicking on the printer's icon and select cancel. You ca also do this if not all documents were canceled: click on start >run > type services.msc , then look for print spooler. Restart the print spooler. Then go the printers page and press F5 twice to refresh the page.

2.Check if the correct port is selected (right click on the printers icon , click on properties , click on ports and see which port is selected:

USB connection should be - USB 001/ 002

WIRELESS should be - HP/TCP IP PORT with the ip address of the printer


Hope it helps.

Thank you for using FixYa.

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1 Answer

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There is conflict between the Printer and Router you are using. The Router is freezing the printer connectivity to the network due to the Wireless radio ON option in the printer

There is a firmware update for your printer, Let your printer be connected thru USB and from this link, download and install the update for your printer and later try setting it up wireless, it should work.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-62339-2&lc=en&dlc=en&cc=us&os=2093&product=2512010&sw_lang=

If this step fails, the other step is, to Enter the printer IP Address manually in the printer Network menu from SEtup Option and later run the wireless setup wizard to connect it to the network.

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1 Answer

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