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Lost power for one second and now cannot get my caller ID to work

The power outage or surge did not affect anything else but the callerID on the DVR .phones in the rest of the house all still get the caller ID on them and the TV in another room that has a caller ID receiver gets the caller ID on it. We tried shutting down and unplugging the unit but nothing has worked so far. Has that part of the receiver been fried and will we get messages since that is on the same menu as the caller ID.

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  • Anonymous Jan 19, 2009

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Unplug the telephone cable from the back of the receiver and plug it a basic telephone to check if there is a dial tone. if there is a dial tone restart the receiver without the the telephone line plugged in. after it loads and u have a picture, plug in the telephone line. call the home to check. if its not working the modem in the receiver has gone bad.

Posted on Jan 04, 2009

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