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Printing black only, upper half of a line won't print. It is OK in color. What can I do to correct the problem? Joe

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The printer settings must be changed to text and image. You might have a problem with your black ink cartridge. Try cleaning the nozzle.

Posted on Oct 20, 2008

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The priter goes through the motion as always for printing but a blank piece of paper comes out. I have cleaned the print head but It still does the same thing. Do you have any suggestions that I might...


If you are printing using a color (not "black cartridge only" ) driver, yes, the printer won't print because it uses a "process black" when you use a color driver.
In other words it creates black using the 3 colors, and doesn't actually touch the black cartridge.
You will need to change the default driver to one that you create.
go into control panel, hardware and sound, devices and printers (win7)
right click the officejet 6500 (not the fax driver) and click printer properties
click the advanced tab, and click printing defaults
click the fast economical printing template.
Change "print in gray scale" to Black Ink Only
Click "save as" and name the profile "black draft"
click the newly created "black draft" profile, and click APPLY and OK
This will now be your default, and it will print in black and white while the color cartridges are empty.

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My Brother inkjet printer (DCP-585CW) is not printing yellow colour.


If the yellow ink is not printing here's what you can do:


Clean the Printhead & Print a test page by doing the ff:


1. Press the Ink Management button press the Up or down arrow key to select Test Print, then select Print Quality press OK and press Black or Color START. Check all the colors including the black & check if there are any missing dots and if there are any colors not printing correctly.


2. Press the Ink Management button on the control panel and select cleaning press ok

3. Press the up or down arrow key to select Color press ok and press Black Start.


*After the cleaning process the printer will ask you if the quality is OK, press up or down to select yes or no, and it will ask you whether black or color is ok, once you have selected you're answer press Black or Color START to print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times or until you get a better quality


Hope this helps.

Rate if it worked Thanks!

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1 Answer

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Probably what happen is that you are printing black and white but you have your printer on color mode, try to set the printer to grayscale or black and white before print. The printer is tring to get the black and white by mixing all three color, that is the most comon way of make black, so, when one of the color is missing you see those red lines.
Also you will solve the problem replacing the color cartridge.

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If you try the print head alignment or head cleaning wizard under the maintenance tab, they may help!

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1 Answer

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Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!

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Is the yellow color OK ?
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