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Philips micro system MCM390/37, when turned ON, try to read CD then TAPE and gets back to ECO-MODE

Cannot read any of the components, CD, TAPE or TUNER. When turned on, indicates CD READING, but the CD is not turning. After 10 seconds, it tries to read TAPE, but the TAPE does not turn. Then after 5 second the screen shows nothing but blue light and it turns off in ECO-MODE.

It seems like the command between the control panel and the different sources is not working.

I am not an electronic technician but i'm trying to find the cause of that problem... maybe it's simpler than I think.

Have a nice day.

Michel Roby

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  • Anonymous Nov 12, 2008

    Same to my system, MCM390/22. Cannot read any of the components, CD, TAPE or TUNER. When turned on,
    indicates CD READING, but the CD is not turning. After 5 seconds, it
    tries to read TAPE, but the TAPE does not turn. Then after 5 second the
    screen shows nothing but blue light and it turns off in ECO-MODE. In adding, I can not shut off the system, unless i pull out the cable from power source.

  • SoupySales Nov 23, 2008

    My MCM390 is doing the same thing. It won't even attempt to read a CD, then it goes into tape mode, then it shuts off into "ECO-POWER" after a few seconds. It also will not play any radio stations in "TUNER" mode. I called Philips Technical Support and they told me to unplug the unit for a minute and then plug it back in, and if that didn't fix it then I would need to take the unit to a service center. I asked the CSR where my nearest service center was located and her response was, "You have to find one yourself." I think I'll be heading to the store this afternoon to buy a Sony to replace this Philips piece of junk.

  • Anonymous Apr 03, 2009


    I have the same problem. Does anyone knows how to solve this?

  • Dean SK
    Dean SK Jun 25, 2013

    I have exactly the same problem.

  • Dean SK
    Dean SK Jun 25, 2013

    Same problem here.

  • Dean SK
    Dean SK Jun 25, 2013

    How about Philips fire all those technicians and engineers who earn 6 figures salary and import those Chinese workers for $2/hour, they do better job.


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Mine have the same problem

Posted on Jul 30, 2009

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