Question about Office Equipment & Supplies

1 Answer

Ricoh 2035 Bubbabear, First, thanks for responding to my original question about seeting up the scanner feature on my copier. In your response, you gave me the following steps. My comments are after the dashes 1) Press user tools/counter.- worked 2) Press file transfer.-worked 3) Enter the workgroup name under domain.- no Domain field- only SMTP 4) Exit out to go to Key OP tools.-worked 5) Look for address book management.-got it 6) Select new program.-did this 7) Give it name (name of person or computer)-did this 8) Select File.-no "File" option available 9) Select Browse- no "browse" option available Again, thanks for your help. I'm stuck! ashtro (aka Bill)

Posted by on

  • 7 more comments 
  • ashtro Oct 21, 2008

    No luck. Got to step 8 and there was no "File" button. Browsed around everywhere under the Key Op group. Here's what I had when selecting New Program:

    I was able to Name it
    Buttons available:

    Name; User Code; E-mail; Group

    Searched everywhere for a "File" or "Browse" option, to no avail.

    I printed out the configuration sheet, and if you want, I have a "drop site" for files that I can get it to you, if it would help. Again, thanks so much for your time.- ashtro

  • ashtro Oct 22, 2008

    Firewall is turned off on at least one, which is the one in arms reach. I wouldn't think the others would have to be off????

    On the workgroup, I think (and please correct me if I'm wrong) it's the same as the domain since it's a peer-to-peer?

    Here's the drop site for the config file printout:

    No password should be needed.

    Man, you are a blessing...

  • ashtro Oct 22, 2008

    But without the "File" or "Browse" selection on the copier itself, how can I see any of the computers? I'm assuming that step 8 & 9 are to be accomplished on the copier under:

    Key OP >Address Book Management

    Again, I'm able to select New program and give it a name, but there's no "File" or "Browse" button.

    And Domain is set just like you said.

    The copier itself works as a printer, so the network connection is there to all the PC's on the peer-to-peer netwrok. It's just this scanner interface setup that I cannot get working. hence our conversation!

    Again, many thanks. Did you get the file from the dropio site?

  • ashtro Oct 22, 2008

    I'm at work now, but will try this later this afternoonn when I get to church (where the copier is). Is there a default password, or are you saying 'password' is the default password?

    Man, you get this working, the folks at church will think I walk on water! But I promise to give you the credit! I will let you know when this works.- ashtro

  • ashtro Oct 22, 2008

    Ok. I see \\RNP...\Aficicio2035 on the PC. Firewall disabled. Sharing for the copier on. I can print to the copier, but still no scanning capabilty. Step 7 and 8 above still do not exist. When I select the scanner function, select a e-mail address, attach sender e-mail address, it scans, but get error dialog box saying:

    Sending the data to SMTP server has failed.

    Do I have to set up a mail server, even though it's a peer-to-peer network?


  • ashtro Oct 22, 2008

    I'm using the same smpt setting as the folks are using in their outlook, which is ''.

  • ashtro Oct 23, 2008

    Ok. That makes sense. So it sounds like there does need to be an e-mail server? That being Verizon (which I guess would be the easiest), or could I set up a free e-mail server, e.g., 'hmailserver', or something of the sort, on one of the PC's, and point the copier to it?

    No, there is no browse option.

    I'll first look into getting the Verizon IP and let you know how I make out. Thanks. Bill

  • ashtro Oct 23, 2008

    From memory (yikes), the buttons were:


    I think that was all of them. I know there is no "File" or "Browse".

    I'll get back with you when I get the mail server thing done. Thanks. Bill

  • ashtro Oct 23, 2008

    I will check that tonite. Thanks...



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,794 Answers

Go to interface instead of file transfer.  Press next on the screen.  You will see the domain name there.
Once it's populated, you can check it on your computer workstations. 

Posted on Oct 20, 2008

  • 5 more comments 
  • Tim Babcock
    Tim Babcock Oct 21, 2008

    Whats your drop site?

    It's sounds like the workgroup isn't being recognized or established yet.  Is windows firewall turned off the computers and is there a workgroup assigned for your office?

  • Tim Babcock
    Tim Babcock Oct 22, 2008

    The firewall will block sharing from working on local computers. There are ways you can enable file an printer sharing to work on a computer firewall depending on which one you are using but for troubleshooting purposes it should be turned off.

    Workgroup name should be the same as domain name. It is a peer to peer network.

  • Tim Babcock
    Tim Babcock Oct 22, 2008

    Yes I did.  Goto in internet explorer.  Goto administration.  At the login screen, leave the user id blank and type in password under the password screen.

    Goto the SMB section.  Under workgroup name type in CHURCH and save it. Exit internet explorer.

    Once the sharing is on your copier will appear on the network as \\RNP7DA73C\Aficio2035

    On the computer that the firewall is disabled, you will see RNP7DA73C in the connected computers.

    Try the folder setup instructions.

  • Tim Babcock
    Tim Babcock Oct 22, 2008

    password is the default password.

  • Tim Babcock
    Tim Babcock Oct 22, 2008

    If you want to send e-mail from your copier, you need to contact Verizon to find out what the IP address is to  The copier can only send out e-mail by IP address settings rather than domain name settings of the e-mail server.

    Instead of file option for setting up the folders.  Is there a browse option?

  • Tim Babcock
    Tim Babcock Oct 23, 2008

    Then we can work on number 8.  I need to know what button options are available at the bottom of the screen in the address book management for you to use.

    Some machine may require a rom upgrade to get certain features to work.

  • Tim Babcock
    Tim Babcock Oct 23, 2008

    What about folder?  If you see that use that for step 8.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Ricoh 2035 cood sc120

If you wish to get some details; check the site linked here. Pull up older posts....

Apr 17, 2016 | Ricoh Office Equipment & Supplies

1 Answer

Help fix error code sc690 on ricoh 2035 copier

SC690 - A GAVD block I2C bus error.
An error is detected in the GAVD communication I2C control register of the GABIC2.
• I2C bus on BICU defective.GAVD IS THE laser controller loacated on the laser unit.

Nov 01, 2011 | Ricoh Aficio 2035 Copier

1 Answer

How do i res-set the continuous door open message on ricoh 2035 copier

According with the Service manual if in the control panel don't show any places or any door, change the switches on the front cover area and the switches of the fuser area.


If the problem continuos check the laser area.

Hope this helps and just keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa.

Nov 01, 2011 | Ricoh Aficio 2035 Copier

2 Answers

My internet provider changed and with it came new IP addresses. Now my scanner on the Ricoh Aficio 2035 esp will not scan into the "scan folder" on my PC's desk top. How do I configure the...

Hi, If it is a network copier then it may happens. There will be a button that provide you all information about the copier by pressing it. You will find the IP Address of the copier in this information page. Disconnect the copier from system and print the information page by pressing the button. Then connect it again. Open internet explorer put the Present IP address in address space. Then put the new IP address in the configuration page of the copier in internet explorer. Reboot the system and the copier.

Sep 07, 2011 | Ricoh Aficio 2035 Copier

1 Answer

Ricoh aficio 2035 - prints are streaky

did yo meen that lines streaky if that is issue yo must change blade of drum

May 02, 2011 | Ricoh Aficio 2035 Copier

2 Answers

Ricoh Aficio 2035 wont duplex, displays error message error: Duplex unit is not set. Set it properly

there is a sw on the duplex unit that tells the copier it is closed my guess is that its broke

Nov 04, 2010 | Ricoh Aficio 2035 Copier

1 Answer

Printout is very light

You should clean the laser unit, and copie glass, and scanner glasses,..., replace developer, drum if needed...
Shortly: do PREVENTIVE MAINTENANCE on regular bases

Jun 14, 2010 | Ricoh Aficio 2035 Copier

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

1,269 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

77186 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides