I'm getting "duplex not attached" error when trying to print a PDF. I don't even HAVE a duplex attachment and the duplex box is not checked in the settings.... Any ideas for fixing? I have to shut the printer off to clear the error... Thanks for any help!
I found that one of the papers i was trying to print was set for double sided printing, well i don't have the duplex part of it. So I kept getting the error. You have to cancel all the print jobs thru the buttons on the printer. Doing it in your computer did not help and turning off the printer did not help me. So after I cancelled all docs from printing and turned off double sided printing it was fixed.
Testimonial: "I found that - as you said, one job was looking to print double-sided. It had defaulted to print double-sided - for whatever twisted reason, I un-doubled-sided it and its been fine... TY!! :-)"
SOURCE: my printer keeps saying the duplex unit is not attached
The duplex unit is an OPTIONAL component on that printer.
Testimonial: "it was helpful but i need something a little more in depth"
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