It crashes and asked me to reinstall it when I did that now it will not install at all.
If the problem lies on Windows this can be repaired. First, If you are using Windows 7 or Vista, we can try to launch startup repair from the advance boot options menu. You can access this through tapping F8 right after you turn the computer on. Tap F8 until you get to the advance boot options menu. Choose "Repair your Computer" and this should guide you on how to do the startup repair.
If you are using Windows XP, we need to try to boot to safe mode and see if you can boot the Operating System from there. To do this, it's the same drill, tap F8 repeatedly on your keyboard once you turn the computer on until you get to advance boot options menu. Choose safe mode and press enter. This should load the operating system to safe mode. If you are able to boot from here then that means one of your "drivers" has failed the OS to boot normally. If all of these fails, We can try to repair the Operating System by booting using your Restore CD or your Operating System CD from the CD-ROM drive. Reboot the computer and press F12 (or whatever it is that makes you choose to boot to CD) while seeing the pc manufacturer's logo, this should give you the options to boot to CD-ROM. It will give you a quick prompt of "press any key to boot to cd..". Make sure you press the space bar during this time to initiate the boot from CD-ROM.
For Windows XP, Once the Windows Setup loads, Choose "Recovery Console" to repair your computer. Just choose the installation you would like to repair (normally it's number 1) then it will ask you for the administrator password. By default, the password is blank, but if you set a password for admin then use that password.
Once you get to the prompt, Type this command. "CHKDSK /R" (without the quotes). It will initiate the repair for your OS. This might take an hour or so. Just wait for it to finish and it will automatically reboot your computer. Let the computer computer reboot normally. You should be able to get to your normal windows screen back.
For Windows 7 and Vista, do the F8 and choose Repair your Computer, Choose the installation you want to repair then choose command prompt. Type CHKDSK /R and that shoudl initiate the repair for your OS. Most of the time, the "startup repair" should do the fix for Vista and 7, but just in case it fails, do this step.
BTW, these repairs are designed to repair the OS without you losing the data you have on the pc.
Hope this helps. Good Luck.
Aug 22, 2011 |
Computers & Internet