Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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SMB Scanning to a Macintosh

I have  Konica Minolta bizhub C352 and a Mac OS 10.5.2.  I get an error on the scanner/printer of "Job has been done improperly.  Check the log". What have I set up wrong or not completely set up to cause this problem?
Thanks,
Carol

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  • sueblack Oct 19, 2008

    Thank you for your input. I set up an email account and it worked. However, I am disappointed the SMB is evidently not supported on the the Mac. I set up my SMB on my Mac. The Mac is ready and waiting. The fault appears to be with the Konica Minolta Bizhub printer software. I guess I will have to settle for the email approach.

    Thank you for your advice.

    Best Regards,

    Carol :-)


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SMB can be a bit tricky on Mac as the aliases etc, & paths can easily overwhelm the MFP. Try FTP as a better alternative. Use "Locations" on Mac to setup a static ip# they can switch to when scanning. I have found the KM machines a bit more fussy than Canon with regards to SMB as you can usually browse better on the Canon devices. I have seen the "Reference" browsing on KM allow you to see into the Mac yet will not allow scanning to the set location. Our KM reps always recommend using the ip# of the device vs Netbios name. To me that sort of defeats the point of using SMB anyway. Scan to PC over SMB seems ok to computer Netbios name as long as DNS is registered & working OK on the LAN & WINS is properly configured as well.

Posted on Jan 21, 2009

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I don't know if SMB for a Mac is supported on Bizhubs. I know it works with Microsoft workgroups. The only other way to get around it is to scan to e-mail. Then retrieve the e-mail from a Mac.

Posted on Oct 19, 2008

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