Question about Philips PSA250 MP3 Player

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Freezing My hardware will operate for most of the battery life, but it seems to freeze in the changing (manually) of songs.

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 19, 2008

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1 Answer

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Mp3 players may freeze at one time or another, but some players seem to freeze over and over again.  Trying to do too much at one time may tax an mp3 player’s resources, and will cause the occasional freeze.  In these cases, simply resetting your mp3 player will resolve the issue.  Too many people online seem to think that it is a good idea to leave the mp3 player running until the battery runs out – this is a common misperception and a bad idea.  In reality, the user’s manual for your mp3 player (available most of the time from the manufacturer’s website) will tell you how to reset your player.  But, if you have to reset your player every single time you use it, then you are experiencing a definite problem.  If resetting fails to resolve the issue, it is time to check the company’s website for a firmware upgrade.  WARNING: Firmware upgrades will erase all of the songs off your player – back up all files first by transferring them to your PC Philips’ Go Gear mp3 players, in particular, have software designed to prevent the “freezing issue.”  Freezing can be caused by hardware failure, a bad interaction between you mp3 player software and your PC software (usually resolved by a firmware update), or transferring songs to your player from free music sharing services that contain unacceptable code (Limewire users: check the “comments” section of the ID3 tag of any downloaded song before transferring to your mp3 player – delete all of this code.  Most of the time it is just a name, but sometimes it is a string of hexadecimal numbers that “confuse” the mp3 player). In general, if it is a software issue, you can fix it.  If it is a hardware issue, you cannot.

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1 Answer

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