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I have a toshiba tecra M2, one day the dvd player stoped working. its a teac dw224e drive. It makes a strange noise if a dvd is in it for a few minutes trying to load and then stops. The strange thing is that cds work fine. I tried to find a driver but it says that the driver is included in windows? I am running ms windows xp. thanks

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  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    right...that happens when the lens inside gets dirty. cd does not mind much...dvd does..clean it first..


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When was the last time you cleaned your unit. dvd player recommend laser cleaning after every 10 hours of use. The unit could be shot.

Posted on Oct 19, 2008

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THe DVD/CD writer all of a sudden does not write to a dvd, although a few months ago it did just fine. I have a teac dvd+rw dv-w58e in a Dell 4600. I have unistalled and reinstalled it. I have restored...

Not to over simplify your problem, but have you cleaned the optical eye of the drive lately? Sometimes we overlook the simple things.

The laser optical eye is located at the bottom of the drive. This equals a good(?) area for the eye to become covered with dust.

Some use a drive cleaner that resembles a CD disk with a brush on it, and a cleaning solution.

I use a can of compressed air for computers, and shoot air towards the bottom of the drive.
(Drive tray open, computer off, AND unplugged from power)

Installed and uninstalled it? Through Device Manager? This never works for me.

Neither does roll back the driver.

I use a different software method, and then a physical one if that does not work. Past this point the drive is unusable, and has seen the end of it's Life Cycle.

(Computer mechanical hardware components have a Life Cycle. So many hours of usage)

Software Method:
1) Start>Right-click on My Computer>Left-click on Properties>
Left-click on Hardware tab>Device Manager

2) Left-click on the + sign next to DVD/CD-ROM drives

3) Right-click on the drive name in question.
(Teac w58e)

4) Left-click on Properties in the drop down menu

5) Left-click on the Driver tab

6) Left-click on Uninstall

There will be a warning window.
'Warning you are about to uninstall this device...and so on'
Click on OK.

7) Close the Device Manager window. Close the System Properties window.

8) Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Wait 1 minute. Turn the computer back on. After Windows has fully loaded, you should see out of your task bar,
'Found New Hardware',
and perhaps, 'Found Teac w58e'

See if the optical drive works now.

Shut the computer down normally. Unplug from power. Open the computer case.
TOUCH the metal frame of the computer case, to relieve your body of Static electricity.

Unplug the power cable, and the interface cable from the drive. (Data cable)

Press the Power On button in, and hold it in for a count of Five seconds. Let go of the button.
Do this procedure two more times.

Now plug the power cable, and the interface cable back into the Teac optical drive.
Close the computer case. Plug the computer back into power.
WAIT 1 minute.

Turn the computer on.

If this doesn't do it, I suggest the Teac optical drive is toast.

Jan 14, 2010 | Dell Dimension 4600 PC Desktop

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Cd burner makes blank cds

try isolating the problem by plugging an external cd/dvd drive via the USB. use this to burn CD/DVD if the process works, replace your laptop dvd drive.

Jul 07, 2009 | Dell Dimension 4600 PC Desktop

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Go to this page, enter your model info and download the driver. If your driver or OS is not listed please post more info under this thread so I may provide additional help.

Apr 29, 2009 | Computers & Internet

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Dvd player cannot be launched?

Thank you for your request.

There are a couple of possible solutions.If the first does not work, try the next, and ultimately you can call customer service for Toshiba or the company you bought the system from.

First I would try to restart the system.

Second uninstall and reinstall software.

Third Check drivers and other software relating to the dvd player, or disc drives.

Forth to call customer service, there could be more complicated software issues or hardware issues at this point.

Apr 24, 2009 | Computers & Internet

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Stopped recognising dvd drive

Hi there. There may not be anything wrong it. CD/DVD drives use Class Filters, instead of the usual drivers that we would associate most computer hardware with. These are installed when the Operating System is setup, as Class Filters only add functionality of the drive with the Operating System. They are also available from the motherboard manufacturer's website, (these are known as Motherboard Drivers and Chipset Drivers). They can also be obtained via the Toshiba website here:

All you need to do, is select your notebook type and model. Then scroll down till you find either the DVD_RAM driver and/or Chipset Driver that go with your Operating System. Download them and install. This should correct the problem.

Apr 13, 2009 | Computers & Internet

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I am a novice with laptops anyway i have a toshiba tecra just put a dvd in and a caption said, cant play this dvd as you have no dvd decoder. Is this something i have to buy or download?

Yes, You will need to purchase a software DVD Player such as the likes of Cyberlink Power DVD or Intervideo WinDVD,

However, Cyberlink and Intervideo sell Windows Media Player DVD Playback codec packages for $14.95 which will allow you to directly play DVD Movies on your PC.

This is not free since there are licensing involved in many decoder codecs.

Aug 16, 2008 | Toshiba Computers & Internet

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Thanx for your first answer but...

Some M2 driver (wireless, LAN) work on M1. I think the video is a Trident XP4 32 MB, download drivers from
Trident website .
You can download some driver from here, I do not know if they work, as this is not Toshiba original site.
Unfortunately Toshiba does not distribute drivers for some discontinued model.

Jul 06, 2008 | Computers & Internet

1 Answer

Replaced teac dvd-r/cd-rw drive in Toshiba 2435-s255 running Windows XP. System does not recognize new disk drive.

if you put it on the same ide ribbon as another drive then youll need to set 1 as master and 1 as slave, theres a jumper setting on the back of your drive. on the top of your drive it should tell you were master is and were slave is, youll need to pull the little black plug out (jumper) and move it to where you want it to be, i.e master or slave

hope it helps

Jun 13, 2008 | Toshiba Computers & Internet

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