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Can't install printer - PC Desktops

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  • Anonymous Oct 19, 2008

    Thanks for your fast response!
    The problem isn't with my printer (Epson C88) which works just fine, but it is with the PrintMaster Platinum 18 program. I try to print my project andit tells me I have to install the printer andasks me if I want to. I click on "Yes" and then nothing happens. Even the "Help" part of the program doesn't work.
    I've uninstalled/reinstalled the program several times to no avail.
    Program worked like a charm on my XP computer but gives me problems on my Vista Home Premium (64-bit) computer.
    Microsoft says it is compatable with Vista 64-bit . . . I think otherwise.


  • willfrost Oct 19, 2008

    The problem isn't with my printer, it's with the PrintMaster Platinum 18. It keeps telling me I have to install the printer, but when I click on the "Yes" button, nothing happens. The "Help" features don't work either.
    I'm using Vista Home Premium (64-bit) which is supposed to be compatable . . . at least according to Microsoft.
    Worked fine on my XP machine, but not on the Vista.

    I have uninstalled/reinstalled several times directly from the DVD to no avail.
    I'm guessing the program has become corrupted somehow.


  • willfrost Nov 14, 2008

    I am using an Epson Stylus C88 printer with the Vista drivber installed. My OS is Vista 64-bit and, according to Microsoft is fully compatablewith PrintMaster Platinum 18.
    The PrintMaster program came as a DVD, not a dwonload.
    Broderbund's website is no help whatsoever - they don't even have Platinum 18 listed for any of the FAQs or anything else except ordering the product.


  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    got a name for that printer?

  • baz cargo May 11, 2010

    hi willfrost
    just need to know a few things.
    what brand and model number is the printer ?
    what operating system are you using ?
    is your printer working ?
    have you checked to see if the printer is compatible with your operating system ?
    does your computer recognise there is something there, but wont instal it ?
    do you have the drivers ? ( usually on a cd )
    is there an error message ?
    is there anything you have noticed that might give a pointer in the general direction of the problem ?
    can you give a concise description of your attempt to instal the printer so far ?
    i have some sympathy with you having wrestled with something similar just recently. i can only try to help.
    baz cargo

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Go to the printmaster website and download updated software for your operating system. unplug your printer from computer and delete all of the older software. re-install but do not plug in printer until instructed

Posted on Oct 19, 2008

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After installing printer & drivers printer is still showing an error. Error light is flashing and "sel" button will not remove flashing error. Printer has paper installed correctly, ribbon is...


After installing the printer and the software you must reboot the computer to register the hardware changes. After booting up open your "printers" from the Control Panel or Start "settings - printers".
Make sure that the printer is listed. If it is listed, right click on it and select "properties". Now the printer control panel will come up. Select - "Print test page". If the software and cables are installed correctly the printer will be listed and it will print the test page.
In the same way, with a right click on the printer you can select to make it your "Default" printer.

New operating systems will see the new hardware and offer to install it for you. If you say yes and OK the computer will do an internet search and it should find the correct drivers for your operating system. If it does not find the correct drivers for your operating system you may have to the companies web page and select support - downloads and find your correct driver.

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First check if the printer is already installed into your computer.
Start>Control Panel>Printers and Faxes, then check if the printer was installed. e.g. Canon Pixma MG5270

If not please do the following:
1. Check if your printer is connected to the computer via USB, and check if you properly plugged in the power supply.
2. Look for the software or installer of your printer. Insert the CD to the CD-Rom and Install it until the setup completes.
3. After the installation of the printer, click Start>Control Panel>Printers and Faxes, then check if the printer was installed. e.g. Canon Pixma MG5270
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1 Answer

How to install the printer


Install a printer.


There are several ways to connect a printer to your computer. Which option you choose depends on the device itself, and whether you're at home or at the office.

Always consult the information that came with your model for specific instructions.


Watch this video to learn how to install a printer (1:40) b9f5cdc8-106a-4599-bc11-9845533e5ef6.jpg


Local printers

The most common way to install a printer is to connect it directly to your computer. This is known as a local printer.

If your printer is a universal serial bus (USB) model, Windows should automatically detect it and begin installation when you plug it in.

If you're installing a wireless printer that connects to your computer over a wireless network (Wi???Fi), you can use the Add a device wizard to install the printer. For instructions, see Connect to Bluetooth and other wireless or network devices.

If it's an older model that connects using the serial or parallel port, you might have to install it manually.


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any printer will work in your PC...as long as your computer meet the minimum requirement for the printer u choose

before you install the driver..remove or Un install the other program and driver you installed earlier
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you must install the right driver...install the driver that compatible to your Operating System (Xp, Vista), when installing the printer select the right port where you connect your printer (USB, LPT).

they are some installation instruction that you need to install the Printer Driver and Utilities first...then connect the printer or Restart the PC and connect the printer....

goodluck

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try to install the printer locally (disconnect all other connections.) just he cp and the printer.
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open the printer folder and right click on it then cilck on use printer online n ur done.
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