Question about Office Equipment & Supplies
If you are using that specific printer. After clearing the paper jam clean the rollers of the printer with a cotton ball that is moist with water or a lint free cloth that is moist with water.
Reset your printer by following this steps
1. Press and hold Cancel (X) then press the power button and release both simultaneously
2. “Enter Key Combo” will display on the LCD
3. Press and release in sequence BLUE, GREEN and GRAY
4. Press BLUE button twice “reset menu” displays on LCD
5. Press GREEN button
6. Press BLUE button once “PARTIAL RESET” displays on LCD
7. Press BLUE button twice “SEMI-FULL RESET” displays on LCD
8. Then press GREEN button
9. Then device turns OFF.
10. Turn ON device.
Try to print afterwards. If you will still have the same problem and if you think that you are still in warranty then call this number 1-800-474-6836 this is the number for hp technical support.
Posted on Oct 19, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Clearing paper jam in a printer is simple almost seven step
procedure depending on the printer. Paper jam is the term used to refer to the
scenario where your paper fails to come out of the printer during the print
process. When you send a document to the printer, normally the printer prints
out the document on a paper; then you can pick up your printed copy. When the
paper gets stuck in the printer, it is said that paper has jammed in the
printer "paper jam".
Even if you are not a technical person, you can conveniently
clear paper jams. All you need is to follow the set of procedures outlined
Good luck & God bless!
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