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I had a paper jam on my HPPhotosmart C4280. I cleared it but now I can't print at all. Paper either passes through without printing or jams again halfway through. I was just given a technical service number by a phone support person (#8017298961) but when he put me through to a service rep, a recording told me that such services are closed today. I'm desperate!

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If you are using that specific printer. After clearing the paper jam clean the rollers of the printer with a cotton ball that is moist with water or a lint free cloth that is moist with water.
Reset your printer by following this steps
1. Press and hold Cancel (X) then press the power button and release both simultaneously
2. “Enter Key Combo” will display on the LCD
3. Press and release in sequence BLUE, GREEN and GRAY
4. Press BLUE button twice “reset menu” displays on LCD
5. Press GREEN button
6. Press BLUE button once “PARTIAL RESET” displays on LCD
7. Press BLUE button twice “SEMI-FULL RESET” displays on LCD
8. Then press GREEN button
9. Then device turns OFF.
10. Turn ON device.
Try to print afterwards. If you will still have the same problem and if you think that you are still in warranty then call this number 1-800-474-6836 this is the number for hp technical support.

Posted on Oct 19, 2008

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Posted on Jan 02, 2017

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My hp deskjet says there is a paper jam when there is none and will not print


If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.



Good luck & God bless!







Mar 01, 2011 | HP Deskjet 3845 InkJet Printer

4 Answers

I have a HP Photosmart C4280 al--in-one printer. This morning it refused to copy a document. It also refuses to print. Always there is a message "carriage jam. Press OK". This does not cure the...


The Carriage Jam error message displays on the control panel display. The print carriage, which holds the ink cartridges, stalls against the left side of the printer. A paper jam might have occurred previously.

Sep 02, 2008 | HP Office Equipment & Supplies

1 Answer

I've tried printing twice and ended up with a paper jam. I cleared it, but also saw what looked like ink splatters inside the printer. I took the cartridges out and cleaned up the splatters and replaced...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Dec 06, 2010 | HP PhotoSmart C4280 Laser Printer

1 Answer

Paper jam with my photosmart c4280 printer- help!!


Try this link...It may help.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00860153&product=3192753

As for the cartridge jam try resetting the printer. Open it up, make sure there is not jam. Move the carriage over if necessary, hit OK. Then turn the printer off. Go to your computer and remove any documents from the print queue. Then, with the computer still plugged into the printer, turn the printer on.

Mar 11, 2010 | HP Computers & Internet

1 Answer

Paper cartrige cradle is stuck.


print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

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1 Answer

Printed out a inkjet magnet sheet now won't anything else! Help!


OK Christina, did the whole magnet page come out without any missing tear outs or pieces? You probably have a stuck piece of sticky paper in your feed or rollers. Look in your manual for clearing paper jams and examine your rollers while your at it from stray pieces of paper.

Jun 27, 2009 | Office Equipment & Supplies

1 Answer

First print job, first page jams on output area


Hi there,
Please note that paper absorve humidity, try to keep you equipment in a dry place.
When the paper is that condition, and while passing thru the hot image drum, the sheet hedges sometimes curves and jams...

Sorry for my bad english !

Jun 23, 2009 | Xerox 4150V_P Printer

1 Answer

Paper jammed while printing


took printer back to Staples after HP refused to help. They fixed it and showed me how to do it in the future. Thank you Staples

Mar 22, 2009 | HP PhotoSmart C4280 Laser Printer

1 Answer

Paper Jam


Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.

On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.

The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.

Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.

Feb 02, 2008 | HP Photosmart C4280 Aio Printer

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