Question about Dell 5100cn Laser Printer
This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.
Posted on Oct 30, 2008
The Black Developer is probably the issue (Part #: M6091)
Posted on Apr 17, 2012
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 17, 2014 | Dell 5100cn Laser Printer
May 05, 2013 | Dell 5100cn Laser Printer
Mar 17, 2010 | Dell 5100cn Laser Printer
Jan 18, 2010 | HP Color LaserJet 2600n Printer
Sep 03, 2009 | HP PSC 1510 All-In-One InkJet Printer
Jun 10, 2009 | Dell 5100cn Laser Printer
Jan 12, 2009 | Dell 5100cn Laser Printer
Sep 26, 2008 | Dell 5100cn Laser Printer
Jan 23, 2018 | Dell 5100cn Laser Printer
709 people viewed this question
Usually answered in minutes!