Question about HP OfficeJet k60xi InkJet Printer

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Printer failing to respond

My office jet k60xi is printing a day late and failing to scan but everyday my computer is telling me it found new hardware printer,my hp printer

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  • 53 Answers

You can download the drivers here.

Posted on Oct 20, 2008

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1 Answer

Printer not responding


If you are trying to print some thing from the computer, it has to connect by cable or wifi It is telling you the connection has failed.

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And the error would be?? On the printer or on your computer? Cannot answer a question without some basic details.

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Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.

Apr 25, 2008 | HP OfficeJet k60xi InkJet Printer

2 Answers

Printer won't print.


Hi,

If the cable you are using is USB.

Try these steps.

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : HP Office jet 7400)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

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1 Answer

Hp d135 office jet same printer not recognised


New h/w found mesage will come up even if you will uninstall the usb printing suport from the deviece manager and reestart your computer with the same pinter so need not to worry. Moreover you need not to install the printer with other drivers, previous drivers can be used.
Regarding the step by step instructions to take apart the printers, that is with HP service centres and not available for all

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Printerr taking time to warm up and now show new hardware found any help


Please review the link provided and follow the steps suggested to solve this known issue: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&cc=us&lc=en&dlc=en&product=79477&dlc=en&lang=en You may also want to review this link as it contains instructions to update the firmware which resolve your "warming up" error message. Please let me know if either of these references fixes your issue. If they don't I would be happy to continue assisting you. Thanks...

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Yellow error light on, no display


Try plugging the usb into a different computer if new hardware is not found then the printer's hardware is bad. If new hardware is found on the second computer then uninstall and reinstall the printer driver on the first computer.

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