Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Seagate 500 gb No Power

I was moving my computer and when I fired it back up the seagate will not power up. 1. What volt rating on the power adapter? 2. Could this be something worse?

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  • fghghfkd Oct 22, 2008

    Same thing here. Same drive. Except sometimes mine takes to glow (the light around the spine) about 15 minutes and ocassionally this same light flashes and goes out. Even with the light on it doesnt work. No sound, nothing heard from the inside of the drive.

  • zacbop Nov 17, 2008

    I have the same problem. I also switched surge protectors. when that didnt work I plugged it straight to the outlet and still no luck. I hope I didnt ruin it by plugging it into the new surge

  • mbrunelle71 Dec 18, 2008

    i have had my 500G and used it only 4-5 times and now no power! and i hear nothing when everything is plugged in. I have not done anything differently from the first time I used it...PLEASE HELP!!! I will be most grateful

  • nearle Dec 18, 2008

    I downloaded the latest firmware from the Seagate site, in order to speed up the eSata interface and take advantage of other fixes. As soon as the firmware loaded the drive went dead. It won't power up at all -- no lights, nothing. And the fairly useless power switch does nothing.



    I didn't know a firmware upgrade could kill a drive so completely. Or maybe it tripped a fuse of some sort? Or maybe --- well, who knows what?



    Anyway, I've got to get the data off before returning it. So I'll open it up and remove the drive. (I assume that the drive itself is fine, obviously.)



    When I take the drive out I'll have to install it in some type of external drive first. Any suggestions?



    And of course, if anyone knows a surefire way to just turn this d-mn thing back on, I'd appreciate hearing it.



    Thanks,

    N. Earle

    nearle@prodigy.net



  • Anonymous Dec 23, 2008

    ....500GB Ext HDD - Me too! - Computer was failing to read the drive... so when I tried to re-boot, the thing just died!. However, the power adapter went cool (normally warm when on).. so will try a new adapter tomorrow and see if that works. (DC12v 2amp).. You guys should try too. I will let you all know how it goes.

  • mor11 Feb 12, 2009

    i have the same problem, and may i let all of you know that this is my SECOND TIME with this problem. I was puting music onto it, it finished, i restarted computer and it crapped out and will not get power. i have had this one repaired once and im thinking of just getting rid of it and buying something else. This is ridiculous, this product should not have this problem, or any problem. if anyone figures it out let me know.

  • Suesyb Mar 06, 2009

    I used my Seagate freeagent for 5 weeks (just enought time to get all my data on) and then I noticed that it appeared to have no power. I spoke to Seagate and they advised that I get the 12v adaptor tested. There was nothing wrong with the adaptor so I guess its something else. Seagate said they would replace it with a reconditioned unit, but I need to get my data off and they quoted would you believe £500- £1300 to recover the data (In Holland). Can anyone please advise things I can do to get access to the data (in simple talk as I am not a techy).

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5 Suggested Answers

  • 1 Answer

SOURCE: New Seagate FreeAgentPro USB eSATA 500GB power on light not glows

Thank you for your reply.

I have solved the problem with local help.

Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.

Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.

SP Jena

Posted on Nov 19, 2008

  • 10 Answers

SOURCE: Burnt the circuit board on my Seagate FreeAgent

I just called Lantek at 4122798700 to ask about soldering on my board. They're going to call me when they find something out.

Posted on May 29, 2009

  • 30 Answers

SOURCE: knocked over my seagate 500 gb hard drive. makes a

you say its beeping? like an error code sequence? i would search the intnet for seagate error codes and try to match the code with the problem. or call tech support.

Posted on Jul 23, 2009

Gort007
  • 1187 Answers

SOURCE: how to make Seagate ST3200822AS 200 GB Hard Drive

This is a SATA drive. SATA drives do not have a master/slave setting.
This is simpler than you think!
Install your SATA drive and reboot into the BIOS setup
Go to the Boot drive sequence window
Make any other drive the boot drive
At this point, you can select the SATA drive as the next boot drive, or set the sequence to "No other boot drives"

Re-bhoot .... SATA drive is now the D drive unless you change the drive letter in the disk manager

*done*

Posted on Sep 25, 2009

graysand
  • 558 Answers

SOURCE: Seagate ST3500630AS SATA 500 GB hard Drive

You will have to send it to a data recovery company in order to retrive the data sounds like the circuit board failed therefore the drive is not receiving power.Usually if this board is good you would hear the drive spin up.
Good luck

Posted on Oct 04, 2009

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1 Answer

Input voltage?


looks like it is 12 V, 1 to 2 amp.

her are some power Adapters listed on amazon. Also, look on the bottom to see what polarity it is (also by mosue over the picture of the adapter in the bottom link (to zoom in)

Amazon com Pwr Extra Long 6 5Ft Cord AC Adapter Charger for Seagate Hdd...


Amazon com Super Power Supply AC DC Adapter Charger Switching Cord Plug...

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1 Answer

Hi I Have an I O Error On My External Hard (500 GB Seagate) and I can't open or copy my files. Please Help Me. Thank You


  1. Unplug both the power cord and USB cable from the external Seagate hard drive.
  2. Restart your computer
  3. Plug back in both the power cord and USB cable from the external Seagate hard drive.
Comment back if this doesn't fix the issue.

Mar 01, 2011 | Seagate FreeAgent Pro 1TB External USB...

1 Answer

Need a replacement power supply, or at least need to know what input (volts and amps) the drive itself will take


Generic replacements for Seagate external drives are are pictured with a circular cross section plug with a yellow tip. They are rated at 12V 2A. They can be found on both eBay and Amazon.
If they look the same as your old supply, anything with that rating should be suitable.

There should be a sticker on the old unit with it's electrical characteristics, power ratings in and out.

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1 Answer

Please i need the power adapter rating for seagate


Have you got the original power adapter?
If so the voltage details are printed on the label on the bottom of the adapter.
If the external USB Seagate hard drive houses a 31/2" drive then it requires an power adapter that provides +12 volts and +5 volts both supplying approx 2000mA of current.
If the Seagate uses a 21/2" (laptop) hard drive then it only requires +5 volts power adapter.
The only problem is the power connector to the external drive, make sure it suits the external hard drive unit and the power pins are correctly wired for the Seagate. If the polarity of the plug is incorrect lt wired (ie reverse polarity) then it could damage the USB hard drive and adapter case.

Nov 20, 2009 | Seagate (ST3500601CB-RK) (ST3400601CBRK)...

3 Answers

I can't find my adaptor/power supply cable. can


Most are 12V for the FreeAgent drives, like the power inside your pc.

Oct 12, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Power requirement to identify the right transformer among many


Output voltage is 12 volts at 2 amps. 24 watts.
See if it looks like this,

http://cgi.ebay.com/12V-AC-Power-Adapter-For-Seagate-FreeAgent-Pro-drives_W0QQitemZ260396021307QQcmdZViewItemQQimsxZ20090419?IMSfp=TL090419153008r30934

May 10, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Need a power cable


A user on the Seagate forums indicates that his uses a 12V 2A DC power supply. I would suggest, however, that you remove the hard drive from that enclosure and place the drive either inside your PC or inside another enclosure.

If all else fails, contact Seagate: 1-800-SEAGATE

Let me know if this helps!

Apr 05, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

New Seagate FreeAgentPro USB eSATA 500GB power on light not glows


Thank you for your reply.

I have solved the problem with local help.

Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.

Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.

SP Jena

Nov 18, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

4 Answers

Power problem


just reading this forum I think I have bought a total POS. Damn! wich i would have read this first. This boat anchor has all of my backup on it, is only a month old and is now junk. What is this the 3rd world's way of collecting all of our data when we return them?

Apr 27, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

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