Question about AEG MCD343EUM 750 Watts Microwave Oven

1 Answer

Door latch has broken and is stuck inside locking mechanism

Hi, the hook broke and is stuck on/in the locking mechanism.
How do I get to teh broken hook it to get it out?

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  • robgreen Oct 19, 2008

    IT IS AN AEG MICROMAT DUO 3534E THE ENR # 947.602 262

  • robgreen Oct 20, 2008

    i have followed the good instruction to repair the latch head piece on the door successfully - thanks.

    How do I get the outer cover off to get to the locking mechanism?

  • William Miller
    William Miller May 11, 2010

    Please reply back with your brand and model number so we can help you.

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  • 8,820 Answers

I'm not familiar with non-US models, but you would probably have to use needle nose pliers to pull it out.

If that won't work, you'd have to remove the outer cover of the oven, and then you can see how the door latch heads (the hook-like devices sticking out of the door) interact with the door latches and the opening mechanism.

Then you can call AEG at the number in your manual to see if they will sell replacement parts.

If you don't have the manual / IFU, then I would suggest contacting the manager at the dealership from which you purchased the oven to see if they have contact info for AEG.

To replace your latch heads, normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

door latch has broken and is stuck inside locking  - 60c4d14.jpg

Posted on Oct 19, 2008

  • William Miller
    William Miller Oct 21, 2008

    Again I'm not familiar with non-US model, so they may have some locks or latches I'm not aware of.

    But generally you remove all the screws in the outer wrapper / cover, then lift up and back to loosen the cover.

    In some cases, you may run into special screws.

    If you still need help, please post a couple of photos of the sides and rear of your oven.


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