Question about Brother MFC-8860DN Printer

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Brother 8860dn can't press copy or scan

Did you ever get the problem fixed? I have the same problem and I figure it out.

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  • j903083 Oct 26, 2008

    Did you ever get the problem fixed? I have the same problem and I can't figure it out.

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  • 56 Answers

These are common to be a Keypad PCB. We can get the part. Email me jtuminaro@officetechservice.com and i will look it up for you and get you a price.

Posted on Jan 15, 2009

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Posted on Jan 02, 2017

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1 Answer

Scan to pdf


Hi there, have you downloaded the latest scanner software from Brother and then do the scan from within the software interface. When you press the scan button, do you get the option to scan to and then the format that you want the document scanned. Here is a link to the scanner software from Brother. Downloads MFC 8860DN Others Brother

Good luck and I hope this helps.

Jun 25, 2014 | Brother MFC-8860DN Printer

2 Answers

Scan and copy modes inop


try resetting the machine by unplugging it for an hour, and then start it back up. Next go to the menu, and reconfigure your fax settings.

Feb 25, 2008 | Brother MFC-8860DN Printer

1 Answer

I have a BROTHER MFC- 8860DN that makes black streaks on copies


If this is only happening with copies and not straight prints, it is possible that the problem is with the scanning unit. Use the soft cloth to clean the scanner area to the left side of the machine where pages are scanned when run through the page feeder. A spec of dust or other debris in this area will appear as a streak along the length of the page.

If it occurs on all prints, You may need to replace the drum or clean the fuser unit.

May 29, 2009 | Brother MFC-8860DN All-In-One Laser...

1 Answer

Need to clear my memory....


This is in your user guide. please read below

If you get an Out of Memory message while
scanning a subsequent page, you will have
the option to press Start to copy the pages
scanned so far, or to press Stop/Exit to
cancel the operation.
To gain extra memory, choose one of the
solutions below:
􀂄 Print the faxes that are in the memory.
(See Printing a fax from the memory on
page 45.)
􀂄 You can turn off Fax Storage.
(See Turning off Remote Fax Options on
page 65.)
􀂄 Add an optional memory
(See Memory Board on page 98.)

Apr 16, 2009 | Brother MFC-8860DN All-In-One Laser...

1 Answer

My MFC 8860DN does not scan or copy but instead says please wait


Turn the machine off and hold menu while turning it on and keep holding it while the machine starts up. This should go into maint mode.

When it gets into maint mode you can try 99 to exit. This is like a soft reset. Hard reset is hitting 01 in maint mode and then 99 to exit.

Let me know if this is helpful.

Jan 09, 2009 | Brother MFC-8860DN Printer

1 Answer

My Brother 8860 DN does not copies, yet it can print . The menu screen only allows fax, not scan or copy.


This is commonly an issue with the Keypad PCB. We can get you pricing on parts if you want to try this as a repair. Does the machine beep 3 times when you hit the copy or scan keys?

Dec 31, 2008 | Brother MFC-8860DN Printer

1 Answer

Poor print quality from Brother MFC-8860DN


Replace the drum. The drum is failing.
When you replace the drum open the front door of the machine where thr drum and toner is.
Hit the clear/back button. Press 1
That resets the drum count after you replaced the unit.

Nov 12, 2008 | Brother MFC-8860DN Printer

1 Answer

Print problems with brother MFC-8860DN


Replace the drum. The drum is failing.
When you replace the drum open the front door of the machine where thr drum and toner is.
Hit the clear/back button. Press 1
That resets the drum count after you replaced the unit.

Good luck!

Nov 12, 2008 | Brother MFC-8860DN Printer

2 Answers

Brother mfc8860dn copier


Open front cover with power ON

press set

read display....

choose change drum and yes/ok

close cover

will reset bias voltage aka light copies, to suit new drum

Jan 11, 2008 | Brother MFC-8860DN All-In-One Laser...

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