Question about HP Pavilion dv6000z Notebook

3 Answers

HP DV6000 laptop

We have no video when we turn on laptop. We asked a computer person about it and she said she unlocked either the computer or the keyboard, not sure which. The computer worked for a while then it did the same thing again after we turned it off.
We tried the unlock F key but nothing happened. I hope you can help us.

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  • tgkreft Oct 19, 2008

    I received an answer that will probably fix the overall problem I have with my laptop but is there a way to get the video back when I start my laptop. This way I could see the screen to update the bios.

  • tgkreft Oct 19, 2008

    Thank you for your help and all the other help I have received. I didn't realize this laptop was going to have these problems. Thank you again!!

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3 Answers

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  • Expert
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Ok i am also having the same problem  your labtop having problem in there data belt  or else your labtop having ram problem 

Posted on Oct 19, 2008

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Hp will repair your product if its still covered by the warranty for free.

Try removeing the battery and the charger for 5 minutes, try again, theres not much else to try.

Posted on Oct 19, 2008

  • Ekse Oct 19, 2008

    it could possibly be loose connector on the lcd if it starts up and you hear the startup sound of windows. but if its a video circuit issue the board would need to be replaced and in most laptops its build into the motherboard, meaning the whole mainboard would need to be replaced. HP is your best choice right now, if disconnecting it from a power source doesn't help. if its out of warranty, it may be better to purchase another laptop, or if you feel that you can deal with the bill then do the repair.

  • Ekse Oct 19, 2008

    also you could try a external monitor on the laptop and see if you get picture there.

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HP has identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs, and has also released a new BIOS for these notebook PCs, version F.39 for dv2000/V3000, and version F.3D for dv6000/dv9000/V6000.Identify the symptoms If your computer’s product number is listed above, and the notebook PC experiences one or more of the symptoms listed below, contact HP during the Duration of the HP Limited Warranty Service Enhancement to determine whether you are eligible for a free repair. The following symptoms apply to Pavilion dv2000 and Presario v3000 notebooks:

  • The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
  • There is no video on the computer LCD panel or external monitor.
The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:
  • The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
  • There is no video on the computer LCD panel or external monitor.
  • The notebook has no power and no active LEDs.
  • The notebook does not start.
  • The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
  • The notebook issues a single beep during boot indicating no power.
  • The external monitor functions but there is no image on the notebook LCD panel.
Service enhancements and free shipping
  • Free shipping If your notebook needs to be returned to HP for repair, the shipping costs are free. HP will immediately send you a postage paid container in which to send in your computer, and we will pay the return shipping.
  • Post-service warranty After HP repairs your notebook, you will continue to be covered by the HP Limited Warranty Service Enhancement program for 24 months after the start of your original standard limited warranty, or 90 days after receiving your free repair, whichever is later.
Service After HP receives your notebook PC, HP will use its best efforts to repair and ship your notebook to you within 10 to 14 business days. Contacting HP To contact HP in North America call 1-866-671-7362 from 6:00 am to 11:00 pm MST, 7 days a week. NOTE: This service enhancement program does not affect your current standard limited warranty. If you are experiencing issues or concerns other than those listed above, your current standard limited warranty applies.In the event your notebook has been serviced for one of the above issues and you have been charged for service please contact HP to determine if you are eligible for cost re-imbursement. Update the BIOS to the latest version The new BIOS release for your notebook PC is preventative in nature to reduce the likelihood of future system issues. The BIOS updates the fan control algorithm of the system, and turns the fan on at low volume while your notebook PC is operational. If you are currently experiencing any symptoms on your notebook PC, please contact HP for support. You will have the whole info here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us

This will fix your problem. Please don't forget to rate my help!
Thank you for using FIXYA!
Have a great day!
Pablo :-)

Posted on Oct 19, 2008

  • Pablo Csaky
    Pablo Csaky Oct 19, 2008

    I think you're the same person. I've posted the same solution. Send your computer for FREE Repair to a HP proffessional service

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Posted on Jan 02, 2017

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