Question about Pitney Bowes C180 Copier

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C180 copier error code E7

I have I C180 copier that was working great at my house but when I moved it to my office and set it up. I have a E7 error code. Also my sort tray will not slide up and down when the copier is turned on.

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  • Nike Merritt May 11, 2010

    E7 is definitely sorter code. The sorters for these are tricky. aon all sorters make sure the bins are in the correct slots on the sides, especially after a move. Any resistamce will stop it completely. If all else fails, you can disconnecy yje sorter and just use the copier. Do you have a small sorter that hangs on the side? How many bins?

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  • 149 Answers

The e7 code is for the sorter problem. you can either call for service 18002435556 or just remove the sorter and use the copier without it.

Posted on Feb 24, 2010

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Posted on Jan 02, 2017

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What causes error code E7-14 on a Sharp MX-M363N?


Haven't come across that one before:

Trouble content
Detail SCU
Cause SCU PWB trouble.
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Replace the SCU PWB.

You could try resetting the machine:

START (Copy mode)
Press the Program key.
Press the asterisk (*) key.
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enter 14, execute

Cheers

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E7 ERROR CODE


when the E7 code comes their is sub code u can view it by pressing start key then we can guest how ever i think this is coming from scanner ccd or chick ribbon cable connecting to the mother board from c c d

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There should be another set of flashing number after the E7.
There should be another 2 digit code.
This will help determine where the problem is located.
The E7 error code is a problem with either your automatic Doc Feeder or the the sorter if there is one installed.
If there is a sorter/collater, then also let me know if it has a stapling unit installed or not.

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E7 problem


E7 codes deal with the optical scanner unit and or the laser unit. It could also be the lamp in the scanner unit. The E7 is the main code. There is a sub code associated with it. To view the sub code hold down the start button. Below is a list of specific codes and their meanings:
E7-02: LSU trouble
E7-10: Shading trouble (Black Correction)
E7-11: Shading trouble (White Correction)
E7-12: Shading Trouble
E7-16: Abnormal laser output
If it is a laser (LSU) issue then the LSU may need replacing.
If it is a shading error the first step is to remove the platen glass carefully (with the power off because the inverter board). There is a thin white strip on the bottom side of the platen next to the slit glass. Clean this white strip with a soft cloth and a small amout of isopropyl alcohol.
Dust on the optics can also cause shading reference errors so gently blow off the mirrors with canned air.
Perform the following key procedure to reset error:
"#" key, Interrupt key, "C" key, Interrupt key
"1" key, "4"key
Start key, "CA" key.
See if unit cycles and comes back up. If not turn off and then back on the main power.
If error reappears on site technical service may be required.

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