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My modem cannot detect a dial tone.ihave tried six times on the phone toget this fixed. bought in aug.2008,have taken thecomputer to two places other than my home,and i have the same problem there also.please HELP.very frustrated!!!!!!!

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Is the modem detected on the computer? Go into the device manager by right clicking "My Computer" and click "Properties". Then click "Device Manager". Make sure there is an item named "Modems" listed. Click the + sign next to "Modems". Your modem model should be listed there.

If it isn't listed your computer has not recognized it. You will need to reload the driver for it.

If it is there, right click on the modem name and select "Properties". There should be a "Troubleshoot" button to aid in finding the problem.

Posted on Oct 19, 2008

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Modem says no dial tone detected


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I bought my modem at my local walmart in August of 08. Now the modem cannot detect a dial tone. I have had it at two different houses to make sure that it's not my phone line and it is still the same. I...


you might need to contact a computer technician because if it has no dial tone means, your are not installing the modem correclty (if modem is good).

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Error 680--- No dial tone
A) Test modem by dialling a number through HyperTerminal or phone dialler. This will test the Modem without using Dialup Networking.
B) Make sure you are using the correct and/or original cable. Some modems used specific wiring which is not compatible with standard modem cables.
C) Check that you phone line is working with a normal phone.
D) Make sure the phone line you are trying to dial on is not a non-standard line, this can cause problems also.
E) If all the above are OK then get a new modem or test in a different location.

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Thanks, I'll call my old ISP!


Your ISP's proprietary software should detect whether your modem is getting dial tone or not, so that's how I would check the modem. Another way to test the modems connectivity would be to connect an active phone line to the in port and a landline phone to the out port and see if the phone gets dial tone?

I don't think you need to worry about disabling your network connections as there should be no conflict especially since you have no network cable attached (your ethernet/networking card will sense a connection or not).

Keep me posted.

Apr 04, 2008 | PC Desktops

1 Answer

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I have an Aopen FM56EX/2 modem. My omputer recognizes it, but, wjen my communicarion proram tries to dial out, it does not dial No lights flash. It had been working well for a few years. Have you any suggestions?

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1 Answer

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possible its in your telephone wires, try check it with a liscensed technician of your telephone company.Maybe the wire threads are broken or even worn out.

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