Question about HP Photosmart D5160 InkJet Printer

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THE EXLAMATION MARK AT THE TOP OF THE PRINTER IS FLASHING AND THERE IS A LINE GOING AROUND THE SCREEN ON THE DISPLAY PANEL, THE PRINTER WILL NOT RESPOND TO ANYTHING, THANKS

THE EXLAMATION MARK AT THE TOP OF THE PRINTER IS FLASHING AND THERE IS A LINE GOING AROUND THE SCREEN ON THE DISPLAY PANEL, THE PRINTER WILL NOT RESPOND TO ANYTHING, THANKS

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  • Anonymous Oct 22, 2008

    same problem

  • jobaxun Nov 03, 2008

    Had the exact same problem after loading a new HP cartridge. Spent an hour witht he HP helpdesk and no cure forthcoming.

    Printer truns itself back on after being turned off and red light continues to flash.



    Any clues, anyone?

  • Anonymous Nov 29, 2008

    I have this same problem, nothing seems to work. The printer is relativly new, and I just recently put in new ink cartridges. I'm ready to trash the printer and never buy another piece of this junk!

  • mordyt Jan 25, 2009

    i posted a solution ut if anyone comes up with a better one....

  • mordyt Jan 25, 2009

    i posted a solution but if anyone has a better one

  • angella12 Feb 08, 2009

    i refilled the cartridges and since i put in the exclamation sign been on. this is not the first time i refilled the cartridges. the first time i did this it did it for the day and when i got up in the morning it was fine. what could be the problem now. did i run out of luck this time

  • Anonymous Feb 24, 2009

    Same problem.



    The solution is to re-insert the new ink cartridges FIRMLY. I didn't press hard enough the first time.



    I also used my finger to clean the back of the cartridge, where the gold contact touches the printer. Problem solved. Thank you, I was going to trash this printer!

  • Anonymous Apr 16, 2009

    Re-installed the cartridge did it! Thanks.

  • Anonymous May 05, 2009

    same problem

  • dg66 May 11, 2009

    I have the exact same problem. I've tried everything. I'm ready to trash it unless some one has a solution please. It's only about a year old

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Had exactly the same problem - it was the switched activated by closing the lid. The mechanism had becomed jammed, so the red light always came on. I removed the left-hand plastic cover of the printer (looking from the front) - first release the clips underneath, then gently release the rest of the clips (no unscrewing needed). You'll see two sliders at the side of the control panel - push them up - problem goes away. Hurrah :D

Posted on Jul 04, 2009

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There is a flag switch located to the left hand side of the top cover that causes this issue
if you look at the left hand lip of the top cover, you should note that it does not meet flush with the top of the control panel, there is a cutout for the lever for the flag switch that appears to not move as smoothly as designed, my guess is a mismounted switched or a misaligned axle for the switch

you can actually access the switch lever itself when the top cover is open, just reach in and wiggle it until it depresses properly, you may have to do this (or at least check it) every time you open the top cover

Posted on Jun 21, 2009

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Open the cover, disconnect an ink tank and reconnect it, close the cover firmly. works every time

if i helped you please rate me. i joined just because i spent hours trying to fix it and know how frustaring it is

Posted on Jan 25, 2009

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  • HP Master
  • 4,338 Answers

Here is a HP solution page that should help each of you:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01041365&dlc=en&product=1155996

copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 30, 2008

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