Question about Kenmore Elite 45986 Front Load Washer

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Smells like mildew. How do I clean it? - Kenmore Elite 45986 Front Load Washer

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  • beck2004 Dec 17, 2008

    We have tried all solutions offered, bleach, vinegar, hoses, pipes, new boot the WORKS and at the end of the day nothing has changed except now its super clean AND smelly go figure. I have sniffed every part of the washer and have come to the conclusion the smell is in the drum anyone know if you can somehow see if there is anything behind it? How it would have gotten there is beyond me but its the only other thing I can think of. Our washer is not in their product list (huh?) it is a Kenmore Elite Quietpac 4 front load HE 3.

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Found the problem with the mildew smell, service man(not sears) came after my washer completely broke, took the front panel underneath the door off, there is a drain outlet with a cap that twists off. It was completely clogged up with a writing pen,money nails, and lots of caked on dirt and mildew. There is nothing in the manual about cleaning this out, and sears servicemen, who were at my house 3 times never took this panel off, sold me a box of soap and said that would take care of the smell. Now since the drain there was completely clogged, the washer couldnt drain the water which sent it into a crazy spin which I couldnt stop, now the tub flies all over the place and tore up the plastic piece in front of the washer. It would cost at least 200.00 to buy parts could be as much as 500 to fix it and then an additional 200 for repairman to fix it. I called sears, they refuse to do anything about it. I feel if they had cleaned out that drain, I would have known to do that on a regular basis and my machine would still be working, so if you have a repairman come out make them clean it. That is where the smell came from. Beware of Sears and Kenmore front loading washer.

Posted on Oct 21, 2008

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Affresh is a washer cleaner ..http://www.affresh.com/ made by whirlpool to clean out the washers...give it a try it really works

Posted on Oct 19, 2008

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To get rid of the mildew odor, run an empty machine on the hottest setting with bleach or Affresh ($8, homedepot.com), a cleaner that deodorizes a washer's interior. And after each load of laundry, leave the door ajar to allow the interior to dry.

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1 Answer

Washing machine smells like mould


The odor may come from several sources. Mildew may be around the door's gasket. That might be cleaned with a rag and a half bleach/half water concoction. The soap dispenser tray may have had stagnant water present. Other hose areas may be growing mildew.

Here are some things you can try:

1) Run dishwasher powder detergent once a month through the washer. Or...
2) Run 3 quarters cup of bleach through an empty hot wash cycle once a month.
3) Yes, baking soda, ye olde oder absorber, can also be tried.
3) Clean the trap (where coins, etc. may be captured). Clean the filter.

Some High Efficiency machines have "high efficiency, HE detergents recommended for them. Does the drum have a soapy coating? If so, it will likely require at least an empty hot water cycle to get rid of the excess soap which may be responsible for the smell.

Naturally, if you are using bleach to clean the the washer door, you want to clean the bleach off too before you ruin some clothes by contact.

Hope this helps.

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1 Answer

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The drain on all washers have this issue. Unless the drain hose runs down hill, when the pump stops, water runs back into the machine that was in the hose but was not drained.

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Buy some Affresh cleaner. You can find this at Home Depot. It should clean gookus from front boot. Also, take a dry rag and `clean the boot area of mold and mildew. I know some of my customers just leave the door open overnight to let it air our.

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1 Answer

Washer smells like mildew


This sounds like the pump is clogged up or the drain hose from the pump is retaining debris. The pump is easy to remove and check. There is a video at www.appliancehelponline.com/servicemanual.html check the video on how to take apart a direct drive washer. This will walk you thru the disassembly and the pump removal.

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