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Plug it into the usb device. Hold down the power button for 10-15 seconds. Go to the RCA website download the latest firmware and install it. That fixed mine and a few other people I know that have one.
one plug your mp3 player into the usb device of your pc two hold down the power for 10 seconds on your rca player three Go to the RCA website download the latest firmware for your product. Install the firmware while the rca player is still plugged in. It should work just like new after that.
RCA Opal 4001/4002 – Restoring the Player Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website. -Tha Mp3 Doctor
our firmware went bad. Just got to the RCA website. http://www.rcaaudiovideo.com/ search your make and model download the firmware. Then hook you mp3 player to usb device of your computer. After mp3 is hooked to computer Install the newly downloaded firmware.