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Dead Philips picture frame

I am trying to resuscitate a dead picture frame for my father-in-law. It is a Philips model 7FF1, and was purchased a few years ago. It is totally dead. I have tried hooking it up to my computer and turning the on/off switch repeatedly but the screen is blank. I inserted a new photo card with some test pictures to see if it might help but still the screen stays dark. I tried resetting the frame by pushing a pin in the little reset hole, but no luck. None of the FAQs seems to address this problem so I am writing you. Let me know if you can breathe life into this machine.

Thanks,

Robert Griffin
407-414-8130

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  • 4 more comments 
  • GriffDawg Nov 22, 2008

    Same problem... just went blank.  Can't get a picture at all.  I know it has power cause the little green light is on there.  Has anyone found a fix?

  • richzmail Nov 23, 2008

    Same problem, I guess its either a dead backlight or the backlight power supply. went just as the warranty expired.
    Richard


  • HeinzIII Jan 17, 2009

    Exactly the same Problem (by the way also for the father in law ;-)

    Just died (supply seems to work, however)..



    Beat

  • mrsulu Apr 15, 2009

    @baronng

    Don't think you had the same problem. To upgrade the firmware you need to be able to connect to the device, in this case however the device is not detected and you can't connect to it via the PC. It's DEAD>

  • maxdpl
    maxdpl Mar 03, 2013

    same here...red flash screen with logo Philips on boot and then black sreen. I see a shadow of menu but lamp is not on. Upgraded with last firmware, but same problem. It's the last Philips product I'll buy.

  • maxdpl
    maxdpl Mar 03, 2013

    same problem, upgraded with last firmware, Vivid Red screen on boot with logo Philips, then black screen. I see the shadow of the menu and I can still operate in, but not results at all. It's the last Philips product I'll buy, for sure.

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