Question about Creative Labs Zen Digital Media Player
My mp3 player turns on it plays my music but it comes out as a blank screen? its just white?
I've had my current Zen for over two years. The first one I got developed the white screen its first week. I live in Italy, and they don't do exchanges here- they sent it to be repaired...in England!! Six weeks later it came back marked "unable to fix". So the shop gave me a new one, and as soon as I started it up I realized the first one had been previously owned (stuff had been organized or deleted.) After a few months of perfect performance, my new Zen got a white screen after I had left it in a hot car. So I took a chance and POPPED IT IN THE FRIDGE!! Worked like a charm. I assume it's an overheating problem, and it happens more often these days, Uusually for no reason) but every time I pop it into the fridge or onto a cold windowsill for a few minutes, it's back to normal. Not a convenient solution, but it works!
Posted on Feb 25, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Please, watch this video which explains how to solve the white screen for your mp3 player:
1. Fully charge the unit.
2. Get a song to play.
3. Lock the device by moving the Hold/Power switch up.
4. Wait for the screen to blank to black, and also wait an ADDITIONAL 25-seconds after the screen blanks.
5. While holding the Play/Pause button down, move the Hold/Power switch out of the lock-mode, and all the way down (like you're turning it off).
6. Release the Play/Pause button.
Feb 03, 2011 | Creative Labs Audio Players & Recorders
Apr 29, 2010 | Creative Labs Zen Digital Media Player
Sep 19, 2008 | Creative Labs Zen Digital Media Player
Aug 16, 2008 | Creative Labs Zen Digital Media Player
Aug 14, 2008 | Creative Labs ZEN SLEEK MP3 Player
Jun 05, 2008 | Apple iPod MA446LL/A MP3 Player
Jan 31, 2008 | Creative Labs Zen Digital Media Player
Jan 23, 2008 | Creative Labs Zen Nano Plus MP3 Player
474 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: