Question about Creative Labs Zen Digital Media Player
My mp3 player turns on it plays my music but it comes out as a blank screen? its just white?
I've had my current Zen for over two years. The first one I got developed the white screen its first week. I live in Italy, and they don't do exchanges here- they sent it to be repaired...in England!! Six weeks later it came back marked "unable to fix". So the shop gave me a new one, and as soon as I started it up I realized the first one had been previously owned (stuff had been organized or deleted.) After a few months of perfect performance, my new Zen got a white screen after I had left it in a hot car. So I took a chance and POPPED IT IN THE FRIDGE!! Worked like a charm. I assume it's an overheating problem, and it happens more often these days, Uusually for no reason) but every time I pop it into the fridge or onto a cold windowsill for a few minutes, it's back to normal. Not a convenient solution, but it works!
Posted on Feb 25, 2010
Tips for a great answer:
Please, watch this video which explains how to solve the white screen for your mp3 player:
1. Fully charge the unit.
2. Get a song to play.
3. Lock the device by moving the Hold/Power switch up.
4. Wait for the screen to blank to black, and also wait an ADDITIONAL 25-seconds after the screen blanks.
5. While holding the Play/Pause button down, move the Hold/Power switch out of the lock-mode, and all the way down (like you're turning it off).
6. Release the Play/Pause button.
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