Question about Microsoft Xbox 360 Console

1 Answer

My xbox 360 is not working i turn it on and at the bottom left corner of the green light appears a red line and tells me to contact customer support.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 550 Answers

Then contact customer support

Posted on Oct 19, 2008

  • AlmostBob
    AlmostBob Oct 21, 2008

    There is a recall & fix for this defect contact customer support.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Red flashing light in bottom right hand corner of xbox 360 arcade console. Says System Error contact customer support error code E 73.


the best thing to do is to contact the customer support because there are many occasions on which it can show you this message and you can't be sure which is which.
hope dis helped you?please rate

Dec 16, 2010 | Microsoft XBOX 360 ARCADE Console

1 Answer

When I turned on my system, it had system error contact xbox customer support. There is a red light flashing on the bottom right, around the power button. I don't know what to do. Please help.


Some of us suddenly when we turn on our Xbox 360 console one day we got one red light flashes on the ROL (Ring of Light) around the Xbox 360 power button, and we got an Error message appearing on the TV screen "System error" also might occur with any error code like E66, E67, E68, E71, E74 or E77, all the same.
systemerrore74.jpg
When you get any of these messages appearing on your screen with one red light flashing on the ROL of your Xbox 360 console that's an indicator of a hardware problem with the console connection to one of the parts connected to it as the hard drive or cables.

oneredlight.jpg
So, first disconnect all power and AV cables from the back of your Xbox 360 console and also unplug the power cord from the wall socket, wait for a minute then reconnect them all back and try to turn on your Xbox 360 console once more.

If that doesn't work, it seems then to be a fault with your Xbox 360 hard drive so turn off the console again and remove the hard drive then turn on your Xbox 360 console without the hard drive, supposed then to work fine, it might be an intermittent issue and when you reconnect the hard drive your Xbox 360 will work fine all after, or it will just work fine without the hard drive so it will be then definitely a fault with your Xbox 360 hard drive so call Xbox 360 customer support to exchange the hard drive for you.

The Xbox 360 console might even keep giving you the same error code even after you remove the hard drive so it will then appear to be a fault with your Xbox 360 console not the hard drive & also in a case like this we need to contact Xbox 360 customer support to exchange the console.


Read more: http://xbox360help.blogspot.com/2007/03/one-red-flashing-light-xbox.html#ixzz14pQlSds6

Nov 09, 2010 | Microsoft Xbox 360 Console

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Red flashing lights


If you have 4 lights, check your A/V cord. 3 lights is the Red Ring of Death. Call Microsoft. They have an extended 3 year warranty for this problem. hope this helps AJ

Nov 16, 2009 | Microsoft Xbox 360 Console

1 Answer

One red light and E68 code?


This behavior occurs when an Xbox 360 Hard Drive hardware failure occurs.
1. Turn off the console.
2. Remove the hard drive. For more information about how to attach or remove the Xbox 360 Hard Drive
3. Reattach the hard drive, and then turn on the console.
4. Obtain the latest automatic update for the Xbox 360. To do this, connect to Xbox Live.
5. If you continue to experience this behavior, contact Xbox Customer Service.

http://www.xbox.com

020 7365 9792
or 0800 587 1102
Hearing Impaired (TTY device):
0800 587 1103

Above UK offices
US office below:

  • Toll free: (800) 4MY-XBOX
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

Sep 28, 2009 | Microsoft Xbox 360 Console

2 Answers

Bottom right corner red flashing light error e 74


From the Xbox website sounds like you have a HDD failure / issue.

Try the following steps to resolve the problem: 1. Turn off your Xbox 360 console. 2. Removethe Hard Drive. For more information about how to attach or remove theXbox 360 Hard Drive, click the following article number to view thearticle in the Microsoft Knowledge Base: 906204 (http://support.microsoft.com/kb/906204/ ) How to attach or remove your Xbox 360 Hard Drive 3. Reattach the Hard Drive. 4. Turn on your Xbox 360 console.Ifyou continue to experience this problem, obtain the latest automaticupdate for your Xbox 360 console. To do this, follow these steps: 1. Turn off your Xbox 360 console. 2. Detach the Hard Drive. 3. Connect the console to the Internet through an Ethernet cable.Notes • Toobtain an automatic update without your Xbox 360 Hard Drive attached,you must have an Xbox 360 Memory Unit or an Xbox 360 that has built-inmemory. • If you cannot connect to Xbox LIVE, running a recent game (2007 or newer) causes an automatic update to be installed. • You can also obtain the latest Xbox 360 system software from the following Xbox Support Web site: http://www.xbox.com/support/ (http://www.xbox.com/support/) If applying the latest automatic update does not resolve the problem,please contact Xbox Customer Service. If the Customer Service agentcannot help you resolve the issue, you may have to replace the HardDrive. Discuss your replacement options with the agent.

For moreinformation about how to contact Xbox Customer Support, or to submit arepair request, please visit the following Xbox Support Web site: http://www.xbox.com/support/

Jul 25, 2009 | Microsoft Xbox 360 Console

1 Answer

I soldered ana chip & tightened gpu chip. after switching on the set green light appeared for 5/6 sec. changing to 2 red lights. 2nd time only red lights came . Now it's not turning on.


1. Let your Xbox 360 console cool. You may have to wait several hours for your Xbox 360 console to cool enough. Don't turn on your Xbox 360 console when the console is hot. 2. Verify that your Xbox 360 console has enough ventilation and that the fans are operating. For more information about ventilation, see the "More Information" section. 3. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support (http://www.xbox.com/support/) Web site.

Mar 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Red light at bottom of my 360 console and it says error


we had the same problem. called into the toll free number they said they were aware of this problem.....they sent us a box and mailing label we sent it in and 3 weeks later received it back and has worked fine since....KNOCK ON WOOD. Goodluck

Jan 26, 2009 | Microsoft Xbox 360 Console

2 Answers

System error it says. a red line appears at bottom left of the console green light. A messege appears with black backround telling me to contact customer support what do i do to fix it?


This problem is typically caused by a hardware failure. Turn off your Xbox 360 console, disconnect and then reconnect all cables. Turn your Xbox 360 console on again. If an Xbox hard disk is attached to your Xbox 360 console, turn off your Xbox 360 console, and then remove the hard disk. Turn on your Xbox 360 console, and then test for the error message. If you don't see the error message, turn off your Xbox 360 console, and then reattach the hard disk. Alternate testing with the hard disk attached and removed to see whether the error message occurs only when the hard disk is attached. If an Xbox Memory Unit (MU) is plugged in to your Xbox 360 console, turn off your Xbox 360 console, and then remove the memory unit. Turn on your Xbox 360 console, and then test for the error message. If you don't see the error message, turn off your Xbox 360 console, and then reinsert the memory unit. Alternate testing with the memory unit inserted and removed to see whether the error message occurs only when the memory unit is inserted. If you continue to experience this problem, contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support (http://www.xbox.com/support/) Web site.

Oct 19, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...