Question about HP Photosmart 3310 Printer
I had a paper jam and cleared out all of the parts of the paper that are visible. Now I received this error. What do I do?
To get rid of this problem you need to delete all the hp icon from printers and faxes.
then go to start--run--regedit--hkey local machine--system--current control set--enum--usb and delete the hp keys starting with vid_003 and vid_000 ,once done try connecting the usb cable...a new icon will be generated and issue will get resolved.
Posted on Nov 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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