Question about Canon PowerShot A75 Digital Camera

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Canon digital camera recall for defective image sensor

Readers should be aware that Canon (and possibly other camera manufacturers) have recently announced various recalls (with free repairs and prepaid shipping) for CCD problems. Even if your camera is several years old and not in warranty, you might be entitled to a free repair. If you Canon camera has failed for any reason, or especially if it has image problems, check out the Canon website in your country. In the USA, go to the Canon USA website, select your camera model, and click on the "Service" link. Here is a direct link that worked in June 2006 (Enter it all on one line): Or simply telephone Canon technical support (dial directory assistance) and ask about camera recalls. You'll need your make, model, and serial number.

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Re: Canon digital camera recall for defective image...

Display went purple with lines then finally died this year, contacted Canon at the link below and they paid all shipping (both ways) in less than 10 days I have the camera back and working like new for $0.00, these guys care about their products and customers. If you have this issue contact them and they will handle it right.

Posted on Aug 05, 2009

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Re: Canon digital camera recall for defective image...

"If you Canon camera has failed for any reason" ???????? Your camera must've failed because of a faulty CCD. If it failed for any other reason don't even bother trying. You will be charged full repair costs and if you refuse to pay for the return freight because you don't want the other faults fixed they will simply keep your camera. Even if you do have a faulty CCD but also have a dent where you dropped it. That will wipe the CCD free repair. Believe me, I've sent over 40 different cameras away to be repaired due to CCD problems and if there's any sign of rough handling etc. kiss it goodbye. You will also need warranty card and purchase receipt if you claim the faulty CCD scenario.

Posted on Jul 12, 2006

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Re: Canon digital camera recall for defective image...

Same problem (faulty CCD imager).....thank goodness I checked online for a solution. Camera is 5 years old & Canon fixed it for free, prepaid label & in 12 days! It appears I received my repaired camera back......

Thanks Canon for caring about your customers!

Posted on Oct 27, 2009

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Re: Canon digital camera recall for defective image...

Great idea to post this. After doing some Google research, I contacted Canon about this problem on my A75 digital camera, explained how there were weird lines in the LCD and in the pictures that it took, and the company was very nice about arranging a repair for the problem. The sent me a box and free shipping for the camera and were able to fix it for free.

A few things I'll add for anyone looking to send their camera in under this warranty claim...

Make sure it is the faulty CCD sensor that is causing the problem. Two major things to look for are a black LCD screen with white/purple lines running across it and distorted pictures. If it is not the CCD sensor and these problems are not evident, Canon will probably not fix your camera for free.

Make sure your camera has been taken care of and doesn't look abused; if it looks beat up, I wouldn't bother sending it in if you are looking to get it fixed for free. There is a chance that Canon could tell you that it was just mishandled and dropped a few times, and then charge you the $90 for out-of-warranty repairs.

Posted on Feb 10, 2010

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Re: Canon digital camera recall for defective image...

I live in Vancouver, Canada. I bought my PowerShot A75 camera some time in 2006. In 2008, it started, every now and then, having a purple line on LCD and the picture. More flickers of white-purple-black became aparent later. in Dec. 2009, only 10% of pictures came right out of the camera, and in January 2010, it went all black and flickers.

Searching the web, I came to this page and contacted Canon Canada. They asked me to send the camera to Ontario for reparir. They asked me to pay for sending, and they cover for return cost.

I am now in the process of mailing it to Canon, and will update you on the result!

Posted on Mar 10, 2010

Re: Canon digital camera recall for defective image...

It seems like there is a new product recall everyday. I am especially concerned about all the recalls on batteries, children's toys and household products. I set up a personal file that alerts me to all <a rel='nofollow' href="">product recalls</a> and it sends me a timely notice when one of my products has been recalled.

Posted on Jan 18, 2008

Re: Canon digital camera recall for defective image...

I just sent in my old SD110 which had the faulty CCD problem.

It had many scratches, a few nicks, and two dents from years of use as my backup/loaner camera with over 10k pictures taken.

Canon accepted it, said there would be no charge, and a week later they sent me a shiny new SD1000.

I didn't need the warranty card, receipt or anything else. I wrote a post about the entire process here.

It was very easy and I did everything via email.

So don't be afraid, if your Canon shows a black/purple/distorted image, send it in and you'll probably get a newer model.

Posted on Nov 30, 2007

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DMC TZ3 lcd sceen ok on playback no image on shooting

Sounds like a possible bad CCD sensor.
This camera had ccd problems.
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Horizontal lines on display and printed image

I suspect your camera has a defective CCD which is quite common for the A75.   Canon is aware of the problem and has issued a recall for affected cameras.  I have had mine repaired under this recall.  Here is a link with some pictures which show what the problem looks like.
I hope this helps

Nov 28, 2008 | Canon PowerShot A75 Digital Camera

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Your Canon A70 is one of those camers made with bad CCDs. That is the image sensor has known defect after production and market launch. Instead of recall their products, Canon offer owners to send/bring in their camera for CCD replacement without service/parts charge. Go to Canon web site to find an authorized service centre nearest to where you live, phone them up to confirm free service. You may either mail in or bring it to them in person. As far as I know, Canon will reimburse the shipping cost to you as well as sending the fixed camera for free.
Take a look of a third party comment/information regarding the bad CCDs by clicking here before taking further action. It didn't show black/blank screen as a symptom, but individual manufacturer web site did mention them as symptoms.

Jul 26, 2008 | Digital Cameras

1 Answer

All black image

this is the problem with ccd .its a manufacturing replacing the ccd free of canon

Apr 28, 2008 | Canon PowerShot A95 Digital Camera

3 Answers

Picture comes out purple stripewd


Unfortunately it sounds like you have a bad CCD on your A75. You can try calling Canon to see if it is under the CCD recall. The recall is over, but Canon allegedly has still been accepting customer's cameras for the recall.

Good luck!

Nov 19, 2007 | Canon PowerShot A75 Digital Camera

1 Answer

Multic coloured screen

12b809f.jpgHere is what my pics look like. It was a progressive defect, some good pics, then these in between. Now they are all bad. I found this info below... even though the SP350 is not listed, I am going to call Olympus tomorrow. Good luck!

The camera takes blank images, or the image is distorted
  • There are a number of digital cameras models sold by Canon, Fuji, Konica-Minolta, Nikon, Olympus, Ricoh, and Sony (and possibly others) which use CCDs (image sensors) manufactured by Sony which have had a high rate of failure. Details can be found at
  • Most manufacturers will replace defective CCDs affected by this problem at no charge, regardless of warranty status. This service advisory (technically, it is not a "recall", since recalls are related to safety issues) only applies to certain models and certain serial number ranges.
  • If your camera exhibits the symptoms listed above, we recommend following the link or calling Olympus Customer Service at 800-622-6372. We do not replace the CCDs in Camedia or Digital Stylus models.

Nov 12, 2007 | Olympus SP-350 Digital Camera

1 Answer

Canon PowerShot S1 IS Digital Camera Problem

Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factory defect ccd imager. the company recalled those units and replaced with a stronger version of ccd imager ( they are still doing it). check it out.

Oct 10, 2007 | Canon PowerShot S1 IS Digital Camera

1 Answer

Lines and blurry pics

the ccd image sensor is the problem of your it need to be replace by canon service...cause that is a production defect...check the model of your camera to the canon costumer...maybe is the one of the recall product....

Aug 25, 2007 | Canon PowerShot A430 Digital Camera

4 Answers

Redness in images

Yep, sounds like it might be a defective CCD imager. And if so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Jun 17, 2007 | Canon PowerShot A80 Digital Camera

6 Answers

Colored blurred view and pictures

Do these lines follow horizontal and vertical paths, or are they sweeping even curves? If the lines are curved then your LCD screen has gotten cracked and will have to be replaced. If the lines follow straight horizontal or vertical paths then it is most likely the connection between the screen and the control board or the wiring itself connecting to the LCD. If none of these describe what you are talking about it is possible that your imaging CCD has failed or its connection to the control board is faulty. If this is the case you would see a generally normal looking image except the colors would be all wrong, looking very much like a color film negative or missing certain tones entirely. David Millier Advance Camera Repair

Feb 26, 2007 | Canon PowerShot A75 Digital Camera

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